February 2024 by James Durrant
This branch has plenty of space and plenty of staff but only ever one till position open so you are in for a long wait. And today I learn that if you want to pay a bill using your debit card, you have to queue up again to see a different cashier! What kind of service is that. Truly dreadful!
December 2023 by William Newton
Very helpful and polite
November 2023 by Charlotte Widdowson
Often hosts entertainment including the wonderful The High Points playing here, one band member short but still fab!
July 2023 by drumspeed77
Great staff !!! Really polite people. I had a few questions about my mortgage and they were professionally answer my questions. Highly recommended ????
December 2022 by Matt Debbage
They are open on a Saturday - but no counter service to deposit or take out cash. Let that sink in - a bank that does not offer banking services on a Saturday. Not much use for anyone who works for a living. Guess I'll be moving my accounts shortly then.
November 2022 by Rob Farley
Not a good place to hold up, there's only one exit and it's a long way from the money. Furthermore outside is a pedestrian area so makes for a very obvious getaway car, or you're on foot. Once you even get to the road, there's not a lot of scope due to the one way system. Probably best heading down Duke Street, but that's always congested so you'll probably get caught.However, if you're after regular banking services it's fine.
August 2022 by RAJ KAMAL GUPTA
The staff is very approachable and helped me clarify my queries regarding proof of address which is required to open a current account.
June 2022 by Racheal Higgins
I don't know how to say, except thank you to Alex. Alex, your kindness to me when I was/am going through so much trauma in my life at the moment, has been outstanding. I hope you will get this message because you made a difference to me today. I visited the store yesterday. The chap who met me was also kind. Alex though was supportive, kind, he listened and he did something beyond his role to make me feel better. I hope the branch acknowledges this review. A lovely man.....i will never forget this. Thank you again, Racheal
February 2022 by Ginger Rogers
Excellent service at this Natwest ,however after looking for opening times it does say closed on Tuesday's and that is not true it does open Tuesday's.
November 2021 by William Learoyd
Always helpful, even when I have stupid requests!
September 2021 by IA Kirk
A lovely woman named Raye helped me to sort out a fraudulent breach of one of my accounts - stopped by Natwest before any money went missing. She was patient and informative and very helpful.
August 2021 by Deborah Bloomfield
Was able to open account without photo identification,good online banking through the Natwest app
February 2021 by Zak Harper
Regular visitor. The staff are consistently helpful, which is good regardless of circumstance, but today, my mask broke right before I went in, and they handed me a new one, without charge, readily.Just made my day easier to deal with through that one small act.
February 2021 by james barker
The nightmare continues waiting to be served. Lumpy women scowl if I try to complain. Truely useless set up. Natwest is not interested in its customers
February 2021 by Ronald Simpson
Very friendly and supportive despite restrictions placed on staff