March 2024 by Ben Helman
Been to these guys twice and both times they have been very helpful in looking into the issues I'm havingWell worth a visit uf needed
March 2024 by Eddie Cross
I was going to go to the Chelmsford branch but was told their ramp was not good for my Hilux, so booked a clutch and brake reline at Norwich 22 Feb, called Monday 11th March to confirm all ok for today (15th) "yes they would have the parts, all ok". Took a day off work, travelled over 100 miles for what I was assured was a (long) one-day job. Arrived before due to time to be told It couldn't be done as the mechanic(s) had gone sick.Yes I know these things happen but with that many cars being repaired I would have expected several mechanics working there, a phone call would have at least saved me a journey.I was offered the job to be done over two days, but with no way of getting home to my home in rural Suffolk that option wasn't practical.There was a workshop full of cars no idea when they would get done, was told by the receptionist that they only had one mechanic who wasn't very experienced.Probably OK if you just want a bulb changed ?With reference your response you are correct no invoice as no work was undertaken, but the booking was made under quote 287332.
March 2024 by Maisie Chatfield
My master cylinder failed on me very suddenly, leaving me unable to drive my car. All garages local to me couldn't fit me in for up to 4 weeks, however I called Mr Clutch and they assured me they could have it fixed and ready for me to collect by the end of the week.Unfortunately, an issue occurred during the fitting of the cylinder, meaning my car had to stay with them for further work. I can only say positive things about how this issue was resolved - the staff were incredibly apologetic and assured me they would fix the problem for me. They went above and beyond to make it up to me and I genuinely can't fault the care I received thereafter.It's clear that this is a business who values their customers and I am very grateful for the outcome of what could have become a very negative experience for me.Thank you again!
January 2024 by William Doran
Always very helpful and good service. Very reasonable prices.
January 2024 by Simon Darbon
Cheapest in the area and fast service
December 2023 by Jay Sturman
Great guys
December 2023 by Kristina Randall
Brilliant service plus I got a 2 year warranty on the new clutch. Really approachable and friendly staff!! ?
October 2023 by Andy Majdan
No nonsense efficiency. Had me fixed and back on the road in minutes.
September 2023 by Tina Sherman
Dropped off a day early, so amazed all finished that day. Very impressed
May 2023 by Alessia Tarantino
I was quoted £1200 for my repair at a dealership, which seemed excessive for the issue and for a 3 year old car, so I decided to try an independent place. I spoke with Kenny over the phone and he told me he was able to do the repair for £75 and it would only take 30 minutes. He helped me arrange vehicle recovery (affordable price) and the whole process was smooth. I collected my car the next day and drove to work with no issues. Definitely recommend this garage because they will not rip you off and seem to genuinely care about the customer & carService: General repairs & maintenance
May 2023 by Mr Howes
A big thank you to the boys at Mr. Clutch who replaced my cambelt on my skoda fabia ,really appreciate the work they did would use them againService: General repairs
April 2023 by Brian Lake
To change clutch and flywheel on honda civic 64 plate...quote £2800...bmw m3 clutch and flywheel quote £900..moaned they lost £1800 on my car..will i go again...NOT A CHANCE
April 2023 by Andrew G
Took advantage of their spring offer, 50% off air con re-gas. £29, what a bargain. Friendly staff who know what they are doing. Well done Mr.Clutch.Service: Air conditioning
March 2023 by Cameron Bennett
Took my car to have an air conditioning recharge, after visiting a competitor and having dreadful service, and not getting what is paid for done, tried these guys now have a lovely working air conditioning unit again, will use them again.
February 2023 by Lauren Cochrane
I brought my car in to have its clutch and gear box repaired and I couldn?t thank Mr Clutch for their amazing help and their willingness to get the job done as soon as possible . Very helpful and will certainly use them again for any car problems . Communication throughout was great and they were super helpful . Sean, dealt with my car situation amazingly ,can?t recommend the company enough !!!!
