August 2025 by Louise Fish
Every time I?ve gone here, the staff are friendly,helpful. ?My order is always correct and tast
August 2025 by Abby Cutting
I ordered one meal for myself and one meal for another person. On my order, was the 'Colonels Meal: 3 piece' and a fillet burger and the other persons was the boneless banquet for 1. I assumed that my order came with fries, like most meals do, and chose the option to get some coleslaw too. Turns out that the side was the coleslaw and it doesn't actually come with fries. I'm not sure how you can compare a small pot of coleslaw to a nice, hot bag of fries but there you go. The drinks with the order were unexpected too. You think you're getting a nice normal size bottle but what you actually get is a small can for a ridiculous price. The coleslaw had BROWN lettuce in it that looked like it had been sat out in the sun all week and was all round disgusting. The fillet burger.... where do I start. It looked like it had been thrown into the box and stood on for good measure. The lettuce in that burger was also BROWN and clearly old, the mayo was non-existent and the chicken was full of chewy and squidgy bits which I had to spit out. Safe to say I took a couple of bites and threw it away. All round it was a crap meal for tea and I wish I had never of ordered it. Will be buying McDonalds from now on.
July 2025 by david larke
I ordered from just eat for delivery. My time for delivery kept going up eventually turned up nearly 45 minutes late. I tracked my order bearing in mind I only live less than 2 miles from you in rackheath and found my delivery was taken to Lakenham then on to my address. Not only was my food late it went on its travels approx 12 miles it was also luke warm. I did not take my order and sent it back. When I complained to just eat I got only £7.50 back even though it cost me over £30. This is totally unacceptable. Costing me £23 for food I sent back.
July 2025 by Stuart CLARKE
Every time we have a KFC from here they get the order wrong!!!!!
July 2025 by Millie Feast
Rude staff, we got given the wrong thing and charged us triple and then rolled her eyes when we wanted to change it. Was abrupt
June 2025 by Kirstina Ager
Came to the drive through around 9.30pm, a little bit of a wait but wasn?t an issue. Owen was very apologetic and friendly, a really nice young lad and a credit to KFC. Food was fresh, one of the nicest KFC?s Iv had! Only fault was my drink was only half full, other than that spot on ??
June 2025 by Nikhil DC
Cleanliness is poor
June 2025 by Will
Food's usually okay at this location whenever I've been, but the wait times can be quite frustrating at the drive thru.
Recently had to park up and wait about 10 minutes for just 2 mini wraps, not the end of the world but there was only 1 other person waiting in front of me, so not exactly packed. On top of that the food was lukewarm...
Bit hit and miss.
June 2025 by Catharin Bilham
Got a 14 piece chicken bucket with extras for a family treat. We did a drive through and when we got home we had a bucket of 12 legs and 2 small bits and some of the order was missing. If we ate in we would have complained and the missing order rectified.
October 2024 by Floof Floofington
Went in, order missing half the stuff, should have checked before leaving but also they should have included the missing £15 worth of food. The food we got wasnt even what we ordered either. Theres always something wrong with this
October 2024 by Dmitri Goga
Do not eat! I'm nearly dying after this food red stuff on my body, vomited everywhere, my mates kid got same stuff big temperature and vomiting, disgusting place kfc is to get ppl illness definitely.......
October 2024 by Callum Newton
If you like food that is luke warm at best, takes ages to arrive when you order delivery and has several missing items, then this is the place for you. Otherwise don't order from here!
Ordered again to give them a second chance. Paid nearly £50 and Co.plete wrong order arrived. Freezing cold and loads of missing items. No more chances.
October 2024 by Sarah Kelly
Slowest service ever, staff tuurnniver uigh and all seem so fed up. Food is never ready, always long queues, drive through hardly ever works
September 2024 by Lucy Sheridan
Food was yummy and hot,
I had to wait a while but there were a lot of deliveroo orders ahead of me so understandable.
September 2024 by Paul Horseman
Best KFC I've ever had.
