9AM - 6PM
Unit 8“Matt was very professional and was a great salesman all the way through. Very knowledgeable about the all mattress. Explained everything from the sleep machine to all the mattress that best suited me. He wasn't pushy with a sale, just let me get on with it. He threw in a few free pillows as it was my birthday which made my experience even better! Great experience overall!”
“Exceptional service at the Norwich branch. After some issues using the online site to order a sofa and bistro table/chairs we were contacted by our local store to pop into store. Chris Brown, Sales Consultant was able to take our order in -store, he was so helpful, even received a better deal, and he made the whole experience stress free. We would defiantly recommend in-store purchase, and they offer BlueLight discount. Thank you Chris ?”
“Excellent value for money. Such helpful and friendly staff. It's certainly worth visiting this place for your decorating needs. Don't know why I've not used it before!”
9:30AM - 5PM
Country & Eastern“The place is well laid out with lots of interesting items. More like a museum then a shop, with wonderful Asian arts and some history to go with it.Staff helpful and knowledgeable on the subject.I just wish there were not so many items that said "not for sale"”
9AM - 6PM
Sweet Briar Retail Park Sweet Briar Road“Lorna was fantastic, patient, and really helpful to fit things in for me, and get the best price. I am excited about my new carpets and would recommend Carpetright to my friends!”
9AM - 7PM
Unit 7“Being a bloke with little or no sense of crafts, I visited the Norwich store and was completely satisfied by a member of staff. Sociable, knowledgeable and great customer service. She is a credit to this store, one hopes a valued employee?”
“Went into Brewers today to ask for their opinion and help on a wood floor issue. Were served by James. Absolutely top drawer response from him. We left well happy.”
9AM - 4PM
Unit A“I always use Topps tiles on Hall Road Norwich. The staff are really knowledgeable, helpful and interested in your projects. They are full of great advice and top tips. They have a great selection of tiles and all the other products you may need to get you started.Can not recommend highly enough.”
“I cannot recommend this place enough. I went there because I was 'thinking' about buying a new office chair, I ended up having a great time spinning around on a few chairs and getting a tour of the warehouse. The dude I met (manager maybe? He was so cool ?) was seriously knowledgeable AND friendly. We put the world to rights for a while whilst spinning, relaxing and being blasted by the smell of fresh bakery from next door.I got matched with my perfect chair and we are now home getting acquainted. Great price and service. Thank you!”
9AM - 5PM
8-10 Magdalen St“Nice big store with a good selection of books, a small cd and movie selection. There are lots of cool crafts ,and, plenty of household bits and pieces. A few clothes too. Check it out.”
8AM - 7PM
Roundtree Way“Went to this store for wood, and their cutting service, Julian was great and couldn't do enough to help us, excellent customer service from him went above and beyond to make sure we had everything we needed”
9AM - 6PM
All Saints Green“Brilliant store, but for me it’s the staff, always friendly smiling helpful and knowledgeable. Personal service is a very rare thing these days so to all the staff at John Lewis Norwich, well done and thank you.”
9AM - 5:30PM
61 London St“Excellent. Took an item back to the shop for an online return ( I ordered two machines instead of one). The gentleman who dealt with it was a credit to the company. So helpful and polite.”
9AM - 4PM
1“I wouldn't normally comment on this sort of things, but quite outstanding service earlier today, from Evie: empathetic, efficient, professional, friendly, good-humoured, helpful, honest. Superb. Toll Tiles lucky to have such staff.”
“Georgie Gotts has been very helpful setting up an order for 5 chairs for our office. She has been of great assistance with regards to sorting out the order and her communication has been brilliant.”
9AM - 5:30PM
City Centre“Popped in to purchase some replacement brushes. I bought the originals some 6 years ago & was very pleased with them.I went downstairs to the kitchen wares department & asked if the brushes were still available. I was extremely impressed by the assistant who took me immediately to the brushes & then processed my payment. The service was fast, friendly and very professional.”
9 AM - 8 PM
F Retail Park“Great range! We went in for office furniture, I hadn't seen built in furniture displayed locally before. The in-house designer was very helpful in ensuring everything would fit into our office - highly recommended.”
Closed
15 Mason Road“Had a specialist hire requirement for accessing boiler flues in impossible positions, I tried our usual hire company and they did not want to know. I spoke with the manager "Andy" down there and he went above and beyond to get what I needed and they turned up on time and at a good price. Top service.”
9AM - 6PM
138 Chapel Field Road“Great as always. Always buy something when I'm here, good discounts on many CDs. Not many high street record stores around these days, I enjoy browsing through their vast stock.”
8AM - 12PM
Unit 47“Recently bought new shower, toilet etc from Wolesley Norwich and cannot praise the help and assistance from Carly Attwood enough. Nothing was too much trouble. Thanks for all the help Carly.”
“What a pleasant surprise to come across this lovely antique centre today. An extensive range of antiques, collectibles and curios. I spent an hour walking around trying to take in all the different cabinets and displays. Prices are a little steep. The gentleman on reception was very friendly and helpful. I bought two unusual perfume bottles. Well worth a visit for any collector.”
7AM - 8PM
Boundary Rd“This is the place for everything you need to make your dream house!!! And man the plants,just love❤️if you are plant parent and you need more in your home GO TO THE B&Q!”
9AM - 7PM
Hall Road“What a pleasure to shop at Homebase recently - did not find the item I wanted, it was out of stock temporarily, but Shirley, the sales assistant/teller on duty 24 June, was so eager to help, so pleasant and apologetic, took the time and trouble to check on the resupply schedule, despite pressure of an obvious staff shortage.Either Homebase has an excellent staff recruitment module, or their staff training is excellent. But all the training in the world cannot change an employee's mindset, true attitude to their work, and subsequent interaction with the customer.Well done Shirley - you are a credit to your employer.”
9AM - 6PM
3“Great service, really felt at home and no pressure from Paul at the Sprowston store while we discussed and were unsure what carpet and underlay we needed. He really made us feel welcome and chatted with us as we wandered the store until we picked.”
Open 24 hours
Unit 5“Excellent service. Superb sheesham bookcase , quality better than expected!!! Courteous driver, delivered right on time. Would highly recommend this company , thanks again Steve”
8AM - 12PM
40 Roundtree Way“These guys are the best, had everything I needed and very helpful.Will definitely be returning when the need arises.Price of materials was as I expected, so altogether brilliant..”
10AM - 5PM
Laundry Lane9AM - 6PM
10“Bought five carpets here now. Great, friendly service, brilliant pricing and no pressure sales.Now returned for two sofas - same great customer service and plenty of options :)”
“Regularly use the Marriott close branch as close to town order on line and then collect very rare any item is out of stock and if it is hall Rd normally have one.Friendly helpful staff and seem very well organised good prices too the tool station book is a must on the van !Have used for years and will continue as never had a problem keep up the good work !”