December 2023 by bigrpc13
Only ordered hot drinks and server (Tilly) was very friendly. Took a while for drinks to be prepared. Lots of staff making drinks so no need for delay Atmosphere good
December 2023 by Guide28971746345
What has happened to the cheese scones? The outside was rock hard,I was very disappointed, normally they are to be recommended but not today. Luckily I have not broken any teeth.
December 2023 by Compass33237812397
Extremely disappointed with the fruit scone. Very hard crust, dry and where was the fruit? My coffee was also only just warm. Not Notcutts usual standard at all.
November 2023 by TravelGiraffe1980
Wow! This restaurant needs a review with 5stars. Such a busy restaurant but still manage to look after everyone individually. Visited with my partner and mother in law and we all had a great time?only went for a bit of lunch but our visit took 3 hours in the end. Food was great, nice and fresh?drinks were lovely made with love, they now even have a better selection of teas (visited here before) which is an upgrade. And the staff?just so friendly and incredibly attentive! They all deserve a mention, for sure. Thank you for looking after us so well and hope the Christmas madness goes well with every single customer. We love it there and will definitely return!
November 2023 by Sunkissed089
Over priced but happy to accept providing the service is good..but no, incredibly rude staff operating the checkouts. Honestly, possibly the most ignorant staff member I have encountered. Nobody queuing but she refused to serve me shouting ?stand there next time..it would be better for everyone?. I suspect this is some hideous throw back from the pandemic where staff in hi vis jackets thought it ok to bully customers. News flash, the economy is open and there are a plethora of hum drum garden centres all touting the same cheap goods. Don?t be rude to customers, do your job, ring up the purchase and take the contactless payment. It?s really very easy. Terrible experience, will not re visit. I suggest the management invest in some basic customer care training!
November 2023 by paulinesK2773LI
Everything would be great about this place except it is hugely inefficient. This is due to the layout or the system when ordering and collecting food. It isn't clear what you have to do, where you start and where you finish. It is so badly designed. Also I suspect the kitchen can't cope with the amount of covers it has. They need to simplify what they offer, it might speed them up.
November 2023 by roseylee64
Waited in queue 20 minutes for a coffee. They really need more pay stations. Have shut one down. Staff doing their best in tough circumstances
November 2023 by Bird L
Good service even when very busy. Ben was friendly and helpful. It can be difficult to find a table.
November 2023 by Fiona O
Waiting times in queue and then for food were terrible. They were short staffed I believe. All the young employers were lovely (especially Alasdair who remained friendly and polite and showed a nice sense of humour even when very busy and pressed). I ordered the ?Superfood Salad? which cost £10.95. I was very disappointed: it was barely more than a side salad with a tiny amount of avocado and a pathetic sprinkling of seeds. My friend ordered the cod and chips; thus was fine. I went back up to the counter to order coffees to have after our meal but turned straight back when I saw the queues were even longer than they had been when we?d been up for food.
November 2023 by foodiereviews41
Came here for lunch, couldn?t decide what to have and was served by the fabulously kind and lovely Vicki and Jamie Lee who went above and beyond to help us and provide us with a fabulous afternoon tea! Couldn?t have been more friendly and will definitely be returning due to their service ? food was lush too!
October 2023 by Drew W
We visited Notcutts at Norwich for our usual Christmas decorations recce and had a nice time. Lunch there was very good and Dora made it all the more pleasant with her courteous and kind service.
October 2023 by Amanda R
Fabulous afternoon tea, lovely friendly helpful staff :)) We will definately come agsin soon. Thank you xx
October 2023 by Scenic51559191473
One of the few garden centres around Norwich that offers a range of vegan dishes. The food is lovely and well presented and the staff are friendly too. We were served by Alistair who was friendly, polite and informative. A great visit.
August 2023 by Sharon F
The staff could not have been more helpful and accommodating with my food intolerances. They were taken seriously (which is unusual) and all my options were discussed with me as well as offering to alter any dishes I fancied. The staff member took time with me and I did not feel like a nuisance which is often the case. Catering staff need to better understand that food intolerances seriously and adversely impact on people's lives and I felt this was understood at Notcutts Norwich.
August 2023 by Maria A
Great restaurant! Staff always very helpful and friendly. Will definitely return. Food always very enjoyable.
