March 2024 by JC T
Great deals when you buy online, orders ready for collection very fast and friendly staff.
February 2024 by Okata Joseph
GSF is just the best place to get your quality car part at the best price and an exceptional customer service. I got my car battery and I returned with 100% satisfaction. Keep the good work guys and Zach you're amazing.
February 2024 by UK Guy
Entered registration number on website and it said the part would fit my car, bought the item and waited for delivery, checked website the next day and this time it said it wouldn't fit, called the store directly and they said it would fit, part arrived and doesn't fit. Now at my expense I have to do a 50 mile round journey to return it and wait a week for a refund.
January 2024 by Rhos Lawrence
Really good prices online and really helpful staff. When I visited there was only 1 member of staff so it was a little slow going but he was polite and friendly. I had a short wait as there were other customers and my order had to be picked but there looked to be a great product range. Possibly the only minor issue is parking. Owing to location there are minimal parking spaces and it can be hard to exit onto Mile Cross Lane when traffic is backed up at the lights.
January 2024 by Ian Garnham
very good
November 2023 by Stuart Robertson
Always great service
September 2023 by Anon Anon
Witnessed ?V Boro? on Saturday, he was out of order to the shop guy, he was too lazy to do the click and collect and expected the world, he was Swearing in the shop with his little lad with him. I personally Ordered through click and collect, prior to turning up, online price very good . Had phone call to say was ready. Quick, simple, easy process. Not sure why people are moaning, states online price on website, makes sense it?s ?online? and not in shop. If you want a bargain, do it?s a click and collect. Don?t expect the shop to be able to match online price, it?s out of their control.
September 2023 by David Heard
Ordered two small bulbs. Drove all the way into the city to be met by a sign saying they only take card. Very poor service and not sure why you would have a store that only takes card, might as well just be online.Walked out and gone to another store that actually wants my custom. I will not be using this place again.Use Wilco if in the area. They actually want your custom.
September 2023 by Painters life
Parts are cheap but customer service in this store is shocking. People waiting to be served and 1 person serving while people in office just sit there.
September 2023 by Michael Hudson
Rude staff. I'm going to avoid in future, lots of other options.
August 2023 by Oscar 280
Bought front and rear brake pads in store yesterday ready to fit today and paid just over £90. I wanted to double check the fitment and went on their website to find them, same parts, same part number for just under £60. I returned them today to be told ?well yes, the £58 is the click and collect price?. There was no acknowledgment that this is a highly unethical practice and no apology. I?ve been refunded and this will be the last time they see my business.I had an another issue with GSF a few years ago and should have learnt then. They took weeks beyond the eta for a set of ratchet spanner?s and when they arrived they were clearly well used and had been a return. Another 2 weeks and they finally supplied the new set I?d ordered. It?s clear now that they stay afloat ripping off their walk in customers.
July 2023 by christopher kittle
Reserved some brake pads/discs (in stock)for collection so i didnt travel for nothing, Drove 20+ miles to Norwich approx 45min each way, £10 in diesel, I was told discs not in stock, I was offered some for 80 something pounds but the ones i ordered were £55, ECP Employee said he can get the ones i reserved tomorrow! , I asked if i can get them delivered FREE considering what happened,(time and money i have lost)" No we cant do that".Fuming wont deal with ECP again.
June 2023 by Yosi Raz
Great service great products.
June 2023 by Doctor Bastard
Helpful staffUnfortunately they had sold out ofVegan 1/4 pounders
June 2023 by Bob
Great prices and very helpful staff quick service, easy to get to, will be using them again.
