April 2024 by David Postance
Thanks to the freindly team at Gerald Giles.Yet again, fabulous service!.Helped me out during lock down with a washing machine, now a new Samsung TV. Old TV stopped working, took a visit to the store at Ber Street, old school face to face transaction try it. it's better than online shopping. They didn't have the TV in stock, so instead, they packaged up the display model, out of the door in minutes.Yep 5 ?????.
March 2024 by jane coates
The staff are very knowledgeable and gave very helpful advice on choosing a TV. The installers were also very helpful and took trouble to answer all our questions.
March 2024 by Liz Clarke
Great experience at Gerald Giles, honest opinions and excellent knowledge,
March 2024 by Anne Child
Always a pleasure to shop at Gerald Giles/Snellings. Great personal customer service. Would highly recommend using them over another supplier.
March 2024 by Lorraine Sorrenti Blower
Was a breeze doing business with these guys great communication, helped with any problems i had all a smooth journey, would highly recommend and will go back to shop with them again thanks Lorraine
March 2024 by Nigel Cover
Very good service all round especially the delivery team who showed great persistence and expertise !
March 2024 by Vivienne
Professional and helpful advice when I was deciding what sort of tumble dryer to buy, as it was to be kept in my garage. A good machine, it does everything I need it to, thanks.
March 2024 by Terence Jermy
Good to deal with a local independent company with good service and competitive pricing
March 2024 by John Page
Very pleased with our purchase,excellent service, staff very helpful.
March 2024 by KEITH BRADLEY
Excellent sales and after sales service.
March 2024 by Chris Crane
I have bought a number of items from Gerald Giles over the years. I find their sales (especially Phil Canessa) are knowledgeable but not pushy and their delivery & installation process very slick and professional. Very rarely are there issues but, if one crops up, they are very swift to respond and resolve. Fantastic team.
March 2024 by Vanessa Johnson
I received excellent service from Gerald Giles. My washing machine needed replacing after 9 years of use. Within 24 hours i had a new machine, plumbed in ready to go at a very competitive price. I will definitely use Gerald Giles again, the staff are so helpful.
March 2024 by Marc Redshaw
Quick delivery and helpful staff when I called for help when initially placing the order and competitively priced as well.
March 2024 by Lindsay Heywood
I had had trouble getting the fridge I wanted as it was a narrow model and there weren?t many available but Gerald Giles found one and their service over the phone was excellent. There were no problems with delivery and fitting it in either. Excellent all round.
March 2024 by Amy Houlton
After purchasing a KitchenAid stand mixer from Gerald Giles, it sadly broke and we were advised to send back to KitchenAid for a repaid as the device was still under warranty. After almost 2 months of trying to contact KitchenAid to no avial, we decided to contact Gerald Giles to see if they had a direct contact and if they could help us!Shani and the Team couldn't have been more helpful and soon the issue was rectified. This wasn't their issue to resolve, but their outstanding customer service was very much appreciated and we would definitely purchase from and deal with Gerald Giles again in the future (not for a KitchenAid item though!)Many thanks once again
