February 2024 by A Mck
Friendly and knowledgeable staff. On the most recent visit, Nate in particular was most helpful in providing support with a brake problem. Would definitely recommend for servicing. We previously had a very positive experience in buying bikes recently and in advice in choosing helmets.
February 2024 by Luke Evans
Been served by Luke twice in recent months (for separate mechanical fixes), on both occasions he?s gone over and above. Great service, very amicable and friendly. Thanks!
February 2024 by James
Great staff, helped me pick a nice electric bike and some bags, helped me fit my lights and generally answered any questions I had. Would shop there again!
December 2023 by Simon Scott
I called the Norwich branch to discuss my options for cycle to work. They were really helpful, had the bike I wanted in stock and set it aside for me, then when I collected it they were really helpful and friendly. Can?t say enough good things about this branch. A great team and will definitely come back again.
November 2023 by Katt Riley
I encountered a problem with my bike while I was in town; fortunately I was close to Evans so I popped in to see if they could get it rideable so I could get home. They were really happy to help, paused what they were working on to spend 5 mins patching me up and I was back on the road in no time; thank you! :-)
October 2023 by Melissa Tomkins
Really knowledgable and friendly service. I went in with an idea of the bike I wanted, and the salesperson (Luke) advised that my choice of bike was good, but also recommended another bike that would probably suit me better. He was absolutely right, and I went with his choice. He was really helpful, went out of his way to make sure that I got the bike I wanted, and obviously knew exactly what he was talking about. Plus, he was happy to spend time talking about the bike, even though I wasn't going to be spending 1000s on it (which was not the experience I had at another Norwich bike shop!). All in all, I can highly recommend Evans, although I would recommend making an appointment, as they can get quite busy! I am very happy, and really love my new bike.
October 2023 by Liviu Adrian Musat
They will not touch an electric bike even if you don?t have the battery with you.Even if it?s only to remove the pedal.I?m wondering why businesses go under.Same for Halfords.Rubbish service
September 2023 by Josh Easter
Absolutely horrible experience purchasing from Evans Cycles. Worst customer service in years. Charged £20 to deliver a tiny £50 kids bike as it wasn?t in stock, accepted that. Tried to amend the order within 60 secs of placing it, was told it was too late to change it, and now been charged again to return it AVOID?
September 2023 by Sophie Rose
I took my bike in and Cam worked his magic for me, solved the problem I was having within a few hours. Great service thank you so much!
September 2023 by Richard Deniega
The staff who we're working at 3:30pm today provided some very fast and friendly service. Couldn't be happier
August 2023 by Sean Hassey
Very happy with the service provided by Hamish in store. Helped out getting a few issues sorted with my cycle to work scheme and ordering the bike I wanted.
August 2023 by Chloe Lall
Excellent shop with fast and efficient service - I went in after my Brompton broke and Cam was able to fix it in no time and offer me advice on what part I needed to buy to improve it. Thank you!
July 2023 by Nick Tatt
Toby was a superstar helping to fix a broken hanger on the spot which allowed us to continue our cycling holiday around Norfolk.
July 2023 by Benedict Rose
Gears fixed quickly by friendly staff.
July 2023 by Fee Morgan
Thank you Amanda for helping and advising me buy my bike. She offered so much help especially the size as I was struggling with the adult ones. Amanda arranged to get it checked and I had a new bike in an hour. Showed kindness, understanding and integrity with a good priced bike so couldn?t ask for more from Amanda and Evans cycle
