Today was extremely good the manager of the store served me sorted all the problems out to which I would have made a complaint. I can not fault her service she was excellent.
September 2025
I took my tissot watch in for a new battery and reseal. Was shocked by the £88 for that service. The assistant said it would take upto 6 weeks. The 25th of may i left it and I got a phone call 4th of July saying we took the battery out but 2 of the springs got broken which i then had another £35 to add to my bill. Finally... read full comment
August 2025
Amanda was very helpful and accommodating lovely lady
Inside the intu Chapelfield Shopping Centre in Norwich, you’ll find Ernest Jones on the upper ground floor, next door to Sole Trader. There is ample parking in the centre which gives you easy access to the shops via customer lifts and escalators. In our store, you’ll find an extensive range of designer watches from top brands such as Baume and Mercier, Gucci and Rado. We also offer exclusive collections of stunning diamond jewellery from leading designers such as Vera Wang, The Diamond Story and Arctic Light. In-store services include repairs, valuations, and personalisation, as well as bookable appointments with our friendly jewellery experts who’ll be happy to answer questions and assist you in finding the perfect piece. We look forwar...
