March 2024 by helen cubitt
The whole experience was great from beginning to end it was made painless by Patrick who made it all very easy
February 2024 by Tadmad0001
No sales pressure, friendly staff, painless handover, very pleased with car which was spotlessly clean and fairly priced.,
February 2024 by John Lemmon
Had an issue with my Fiat 500. Spoke with Kevin at the Workshop desk and was referred on to David for his advise. Both very helpful and David's knowledge resolved the issue.Many thanks.
December 2023 by Stephen Taylor
Extremely friendly and helpful with a small issue we had with our little Fiat
December 2023 by Lora Steggles
Brilliant! Came to them with the motorbility scheme and the staff member , Patrick, was fantastic, went above and beyond, and my diverse needs were handled with utmost professionalism, respect and understanding. I?m so grateful that I had the positive experience I have had. The show room is nice and was inviting and helped put me at ease. Would highly recommend
November 2023 by Rob Stone
I find them pretty good. Nothing to complain about really. Suzuki great cars
November 2023 by Shaun Hipkin
I felt my experience was very expensive for what I got.My car failed an MOT on a TPMS issue.They were unable to diagnose the fault, so I booked in with Desira for a fault check.£125 to diagnose a faulty TPMS module.They were very helpful and said they could look into it further. Two hours at a cost of a further £250. I was informed it wasn't working. Suspected water ingress.Final bill £375.The staff were very friendly and I had a very nice cup of coffee.FYI, Desira, I was able to purchase a new OEM part several hundred pounds cheaper than what you offered. I also fitted it myself in less than half an hour.
October 2023 by Gary Sartain
Fantastic customer service from Martin Green when recently purchasing our Mokka. Helpful, friendly and a credit to Desira. Advert accurately reflected the car and the whole process from initial viewing to collection was simple. Highly recommended.Updated 01/10/2023I also want to say thanks to Joe Taylor and the service department for quickly resolving a couple of issues following collection. Booking in was easy and everything sorted without fuss. Thanks guys, brilliant customer service again. Over 1500 miles covered since purchase, average of 60+ mpg, happy customer!
September 2023 by declan walsh
Great service and supply of detail. Martin was fantastic and had everything ready for my pick up of vehicle after travelling up from London.
July 2023 by Sarah Harper
Excellent friendly service. Martin Green was extremely helpful. Pleasure to do business
April 2023 by gary boast
Sat in a car. Was nice. Nice boot too. Looking around
April 2023 by Family Dixey
Heigham Street Fiat service have been brilliant today. Due to a change of plans I had to throw a late deadline at them and they met it with alacrity, good grace and at a very good price. Strongly recommended.
March 2023 by Iain Hair
Had the car serviced. They even cleaned it for me. What's not to like.
March 2023 by Ken Mc
I took my Vitara into the dealership in Norwich today, I had a recall notice, I booked online.Once I arrived & was greeted by staff who were very professional and courteous.I was told the approximate time of completion would be about 4 hours, but in just under 2 hours I had a text saying my car was ready.I also had a video health check text, nothing wrong thankfully.Thanks to Joe Taylor and Joe Browne, oh not forgetting the staff member who washed my car.Top quality service.
March 2023 by Stephen Edwards
Nice selection of vehicles ! MARTIN was very pleasant & helpful , seemed to understand our requirements & has promised to keep me up to date by email !
