February 2024 by Ivan
Shame, quality of the shoes dropped a lot. They used to be my favorite few years ago. Sole quality very poor.
February 2024 by Ady Mills
Unable to sell me size 14 shoes but pointed me in the direction of another shop
December 2023 by Bob Cooper
As good as ever for kiddies shoes. They know how to look after growing little feet
November 2023 by Maureen Thorpe
Very helpful staff
October 2023 by Chris Titre
Nice clean. staff very helpful and polite sitting areas good atmosphere very happy overall.
September 2023 by Boyd Taylor
Excellent service for a very stressed customer!
July 2023 by Adrian AE
Fantastic customer service and Floss was brilliant helping find shoes for my 13 month old boy. Love the separate floor for kids so that the little ones can roam around safe. Will definitely be back to buy the next size of shoes.
May 2023 by Eric Richardson
Not the Clarks I remembered as a child. Our family would always buy kids shoes there because we liked the customer service the person centre approach of the staff. Now it feels like a cattle market. The young members of staff clearly need training in customer service. Efficiency seems to be a trade-off with quality customer service in this shop. Avoid it if you?re looking for a pleasant shopping experience in the city. Or if you?re in desperate need for some shoes for the kids, approach a more mature number of staff. I was so appalled today I simply walked out of the shop.
April 2023 by Eileen Flowerdew
Shop well laid out. Need more staff
April 2023 by Bran Willia
Nice shop that is located on a very busy street.
March 2023 by Oli
Took a long time but got there in the end. Thank you to the lady who was upstairs in the children's section, on her own in the middle of Friday trading. You held it well.
February 2023 by Heather Bougeard
Excellent customer service from Charlie in the Children?s section, Briggs St, Norwich, on 14th February 2023. Charlie showed patience and expertise in helping my daughter to find the best pair of school shoes. My daughter described Charlie as being, ?amazing, cool and good for children?.
December 2022 by Paula Tyrrell
Lovely happy & friendly staff, was a pleasure being in the store, merry Christmas
December 2022 by Lynne Razavi
Our experience in this Brigg Street, Norwich store was amazing. Retail assistant Tracy and Manager Donna were two of the most pleasant and helpful people my family and I have ever met. After seriously bad service in at least 4 other shops, they were truly a breath of fresh air. Thank you ladies we will only come to your store for our footwear in future.
December 2022 by Heather Finch
Nice shop.Very nice shoes.Managed to get a bargain pair half price in the sale.Lady who served me was very pleasant