December 2023 by P bliss
Quality, service was amazing , can't praise this company enough ???
March 2023 by mike todd
Brilliant service!.Had a new front door, windows and conservatoryinstalled about 9 years ago. All excellent. Yesterday had a problem locking the front door so rang Castle Windows. Came within an hour and adjusted the door .Problem solved
March 2023 by Richard Fowle
Five years after Castle Windows had built our conservatory we experienced a small roof leak. We reported this to the company who immediately promised to send fitters to fix it. Within a few days they came and dealt with it. Brilliant service. Can't praise them enough.
March 2023 by Samantha Buckley
Recommended my friend who bought a new front door.Door fitted but paint missing in parts and when called was promised someone would come out with paint to rectify damage. 2 years later still waiting!!! No communication, customer care non existent and Numerous telephone calls and promises of paint but nothing. Very disappointed in customer service and after care!
March 2022 by M Lain
Castle windows have just replaced all of our windows and front door. Everything from start to finish went like a dream. Didn't feel pressured or pushed into making a decision. Paul, who came out to measure and price, was so professional, friendly and polite. Price was amazing. Survey was done promptly and professionally. Fitting started on the day we were quoted. The fitters were brilliant, Matty and James,very hard working and extremely polite, always on time and with an exceptional finish to the job. I will, and already have, recommend Castle Windows without any hesitation, I really can't speak highly enough about the whole job, from start to finish.
March 2022 by Elaine Crabb
I had Castle replace an old UPVC front door, which was starting to show its age.The door was fitted to a very high standard, and I was very pleased with the quality of the door for the price paid.
March 2022 by Mia Beech
I recently had my lean to replaced and some doors & windows fitted by Rob / Jamie very happy with the job. They turned up on time and did the job efficiently. They were polite, pleasant and helpful. I certainly use castle windows in the future and recommending them to family & friends.
March 2021 by Amanda Daynes
Do NOT buy anything from castle windows. Our window which is under guarantee has been broken for 5 weeks they keep saying they will come and have a look but never turn up. I can't afford to keep sitting here waiting and they never even a phone call to say why they aren't coming. Terrible company best to buy your windows and doors from someone else just incase anything happens to go wrong with them. Update they finally turned up and fixed it after 5 weeks and numerous phone calls.
March 2021 by Clive Meeks
We've just had an Orangery supplied and fitted by Castle Windows. This is the second job that Castle have undertaken for us - the first was the supplying and fitting of a Porch Conservatory. The service and quality of both of the builds was superb. The fitters were professional, clean, courteous and hard working. We're absolutely thrilled with our new Orangery and less recent Conservatory. I wouldn't hesitate whatsoever in recommending Castle Windows to anyone who is looking for top quality and value for money home improvements.
March 2021 by Lisa Austrin
Great local company, did exactly what we asked. Came out quickly to give us a no nonsense quote for two garage windows. No pressure selling. Great communication. Fair price. Fitter came just after opening of businesses after lockdown. Safe and professional in his manner , great job done, no mess left.Thanks Castle windows. Robin and Lisa Jordan , Horstead.
March 2020 by John Gallagher
I had Castle Windows replace my windows and would like to say what a fantastic job they did. The guys who installed the work were great!I would definitely recommend Castle Windows
March 2020 by Clare Plummer
Dreadful company. Things are always going wrong with the windows, and when you try to get an engineer out, he always has an excuse. Headache, sunstroke, backache. I would never recommend this company
March 2019 by Abi Rudd
We have just had all of our windows and front door replaced by Castle Windows. The windows and door look great and look to be of a very high quality. The fitters that carried out the work were really friendly and polite and I really felt that they went the extra mile to cause as little disruption during the works. The finish on the windows and doors is faultless and the works were carried out with a great deal of care and attention to detail. At the end of each day they tidied up behind them to the extent that you wouldn't even know that works were ongoing! I wouldn't hesitate to recommend Castle Windows to anyone looking to have new windows and doors fitted.
March 2019 by Jan Farrow
We have used Castle Windows for our windows and doors for many years now. Very professional. Very friendly. Very competitive prices. The work has always been carried out to the highest standard. We shall be using Castle Windows again this year and would highly recommend them to anyone. Keep up the good work!
March 2019 by Rob Goodwin
Great company from start to finish. Professional and efficient even when faced with an unreliable scaffolding company.
