March 2024 by Joshua Byrne
Paid with Apple Pay, charger didn?t work, so went to return it. Aparently I need my physical card to have a refund!! Asda? come on this is 2024 and you don?t do contactless refunds?
February 2024 by teeny mabey
The place always seems worn out when walking around...Some good produce
February 2024 by Rob Humphrey-Plane
Had all we need
February 2024 by Lujaris Malsi
Very poor customer service, amongst the worst. Gone down hill so much! I noticed how people of different backgrounds (race) are treated differently. The store manager needs sacking! and employees need training in various departments/areas.
January 2024 by Jayachandra Reddy
Great place for daily shopping and daily essentials with affordable prices . Loved Asda daily deals . Excellent place for quick shopping too.
December 2023 by Rachel Alexander
If I could leave no stars I would. Customer service was not acceptable. Accused of stealing clothes while at the checkout, looked in my bag for life withoutasking stating "I believe you have clothes in there". Yep nothing other than another bag for life. Didn't ask nicely just presumed. I speak to a manager who at first denied being a manager then said "I'm one of the managers". He went on to say that people steal so they have to check, I agree with checking but ask me nicely and don't treat me like I have till proven. I work very hard for the money I have and proud that I pay for everything so find it upsetting to be accused in such a manner. Manager needs training as his attitude is disgusting and not of the Asda standards. Very embarrassing and you have security on the doors who watch and do their jobs from what I have seen you should leave it to them. Lady on checkout was obviously doing what she had been told but please train to treat all with respect.
December 2023 by Sergiy Marchenko
Today in Asde there is a promotion on Norwegian red fish, 7.99 pounds per 1 kg. This is a great price. There are no entrails in the fish. From the head, tail and ridge you can cook an excellent fish soup, and the rest can either be salted, fried, or baked in the oven, depending on who you like.
December 2023 by Fraser Squires
A rude women refused to sell me a expensive bottle of wine to a 18 year old with a driving license because I had a mate who was over 18 buying ice cream on another checkout but no ID on him when she asked for both ID?s. I?m buying the alcohol not him. She also spoke in the rudest manner. The stupid woman said ?Right, I need to see both your ID?s please? even though the poor guy (my mate) was just buying his ice cream on a different check out. If Asda are employing miserable git?s like her, I feel bad for future customers. However, I wish the grinch on self checkouts merry Christmas.
December 2023 by MARK EVANS
I just think the standard are dropping.fruit and veg specially.The foods that you have dropped and replace with new stuff are nowhere near as good.
November 2023 by Rosemary Groom
I have noticed on Facebook that the over 60 can from Nov 1st get soup tea coffee for £1Great idea but the one near me Drayton Road only has McDonald's so that seems very unfair as could not get to the one on the other side of the city .As I'm sure lots of other over 60 can't either ??
November 2023 by Andrea Gurney
Popped in for a few groceries , prices are OK, nice that it has a cafe upstairs too , good sized carpark
November 2023 by Myles Richardson
6.30pm not one till open, 7 people queuing at trolley self service and only 2 staff members around... on a Monday eve, shocking
November 2023 by Neon master
2nd delivery in a row where I've had to request a refund! 1st time was short dates on fresh meat (next day), and then this week, I'm missing 4 items that said they've been delivered. It's getting ridiculous...
November 2023 by Sarah
Turned up at the click and collect drive in to be told that my online order didn't go through. Reordered and chose express delivery in order to pick it up at my next convenient time. Returned at my alloted slot, waited for 45 minutes, rang the bell several times and tried to call the number supplied but nobody came out to serve me. As I has an appointment elsewhere, I had to leave and return an hour later only to be left waiting for another 30 minutes. Eventually I went in to the customer service desk and was told that my order was missed and had not been picked. Once I eventually received my order (4 hours after my first attempt) I had 6 substituted items. A waste of an evening, a non existent express collection and only half an order. Very disappointing!
November 2023 by Jessica Osborne
Every time we go to this Asda there are never enough staff on! We love the pizza counter they have in Asda but in this store there is never anyone serving on it and no notice at all to say why or when anyone will be serving and no one around to ask. When we complain we just get told the person in on a break but why can no one cover in that time? Not exactly hard to throw a pizza together! The rare times anyone is serving they usually are out of some of the toppings even simple items like peppers in a supermarket that sells peppers! Tills aren't much better and even if you use self service if you get an issue you're standing there half a year for someone to sort it. The staff always seem miserable probably because they are running around trying to do everything with no help. Sort it out management!