January 2024 by Michael Burrell
Unreliable and shoddy service.Twice in a week I have attended to pick up prescriptions to be told that there are no pharmacist?s available to issue my prescriptions, despite the fact that they had already been prepared.They appear to close and lock the doors during opening times when they have no pharmacist available.The last time it was on a Saturday morning. After waiting at the locked door whilst trying to call the emergency telephone number posted on the door, a member of staff opened the door and told me she could not give me my prescription.She did say she could give me a prescription to take else where.But unfortunately, I am not able to drive whilst on this pain medication and do not have anyone who could drive around for me to get it filled on a Saturday afternoon.Thanks for nothing, whilst I look forward to the New Year potentially in severe pain.
December 2023 by James Copeman
I have never ever known such a poor and useless pharmacy. Never have the prescriptions ready. Nearly always wrong and customer service was explained well by a member of staff. "If you don't like it go somewhere else" turned up today to find they closed 2 hours early. Dreadful
July 2023 by Teresa Le Compte
Pharmacy closed last Friday no explanation. Now Monday 14.35 I was told Pharmaist at lunch until 3. Will have to go back again. Billy Le Compte
March 2023 by Pauline Green
Went to pharmacy after putting a prescription 2 weeks earlier to be given one of my sons anti rejection tablets and to be greeted by pharmacists what do you want did not even care that none of my sons anti rejection tablets was there told me not his problem I told him he needs to get some customer service training and he was very rude back I can not understand why a man like that is working with public I have never come against a rude man what is the pharmacy employing such a rude man for went away with no tablets for my son and very angry
July 2022 by joe hickmott
Most unreliable pharmacy never get medication in time sometimes have to wait for 2 weeks before they get them
June 2022 by Mark Mountain
Not open at 09:05 when the advertised opening time is 08:45.
October 2021 by Linda Mathews
This is by far the worst pharmacy around. My husband has in the past been told he's dead, told he hasn't had a notification of his meds even though he's shown them the text telling him its ready, been told nothing is in the system for him even though the doctors have confirmed his prescription has been sent through - and told there is nothing they can do to help him. Shrugged shoulders and unhelpful. Every time he comes across people who've been in several times to be told they don't have their prescription so are changing to another pharmacy or having their prescriptions delivered from online companies.
October 2021 by keith styles
Go there and be ignored , only 2 allowed in the shop at a time when you get in you are ignored When you do get served they then spend 10 minutes looking for your tablets which are there on the rack from the start . If you can avoid this chemist then best you do
September 2021 by Lois Crowe
Visited for the first (and it will be the last) time yesterday. All I wanted was a tube of non-prescription skin cream. Having waited for ten minutes without so much as an acknowledgement of my existence, while the ladies in the back enjoyed a scintillating gossip, I decided to leave before I got so old that my driving licence expired.I understand that they do have other work to do, but surely they could have spared a few seconds from their conversation to at least ask what my business was? No matter - my business is something they won't be bothered with again.
June 2021 by Phillipa Mccullough
Rude and never pick up the phone they are lazy never go here go Hemsby one they even service me when about to closed for lunch
November 2020 by Matthew
Friendly and helpful staff. Waiting times can be a bother, but it's only a small pharmacy with 2 or 3 people working there at a time; it can't be helped, IMO. Larger stores can have more people working, which means less time waiting and more time manning the phones (which were the complaints mentioned in the other reviews; they don't seem to understand that any inconvenience caused due to it's size is overridden by the convenience of having a pharmacy at all in such a small village, in the first place).
November 2020 by martin smith
If you have time to stand in long ques with irate customers for half your items without fail this is the pharmacy for you.
November 2020 by Gill Smith
As advised only ring when under 3 days supplies left and cannot get through on the phone !!!
