December 2023 by Kelly Barrett
Really disappointed with product and customer service. Having loved the wax melts, I tried to buy more but they have been out of stock for some time. I bought the candle instead, despite the significant cost and found that not only did I struggle to get it to stay alight but it barely smelled at all. I contacted customer services however I was told that candles don't smell as strongly as melts and I must be lighting it wrong. I appreciate they don't smell as strongly but this barely smells at all. For the premium price I was incredibly disappointed and after a few back and forth emails, customer services offered me no solution and stopped replying to my emails. 2* only given due to the lovely wax melts I bought the first time around.
January 2023 by Sez
I would highly recommend The Candle Brand's products. The scents are amazing and long lasting without being too overpowering. The candles add a lovely, cosy, atmosphere in the wintry evenings and the reed diffusers are really pretty to place around my home. The wildflower labels and re-fill options are a nice way of adding kindness to the environment.I get the impression that the staff at The Candle Brand care about providing a high level of quality and service to their customers. Deliveries arrive safely and on time meaning that you can rely on this company for decent gift ideas as well as buying items to treat yourself.
November 2022 by Becky Purland
Amazing smelling candles and defusers. Fantastic service and fast delivery. Happy customer ??
November 2022 by Gemma Alderson
Gorgeous products, you?re my go to for wax melts!
November 2022 by Crazy Leeder
Love The Candle Brand products and love the location of their warehouse that the public can now visit
November 2022 by Maureen Jones
A very good product and well packaged for delivery. Very pleased.
November 2022 by Becca Kate Reese Harvey
Love the smells, packaging and service! ?
November 2022 by Gail Stephenson
Very nice fragrances of the two types I've purchased. The beautiful "sticks" really set it off. Wonderfully packed and great delivery.
November 2022 by Marie Marshall
Very quick delivery, lovely wax melts which last for absolutely ages. The rose and peony scent is amazing. Would highly recommend this lovely family company ??
November 2022 by Hannah Lavender
Fantastic products! Would highly recommend. I've re ordered many times, the flower diffusers are my favourite! Very friendly company and have amazing customer service!
November 2022 by Freya Copeland
Very happy with my beautiful flower diffuserSmells absolutely lovely. I placed it on my hall table so when you come in from outside the aroma hits you? a must have for any home.I also have the candle melts which are gorgeousAnd last forever.Also you are not breathing in any nasty chemicals with this brand.
November 2022 by Nikki Cranmer
The products are so thoughtfully made and smell absolutely amazing, my favourite is the Blood Orange diffuser, I love the flower details too! Such a lovely gift or a personal treat. Highly recommend!!
November 2022 by Liz Williams
Amazing smells that linger & don?t lose their strength. Would like more variety of scents but appreciate you are a small family company. Just love all your scents, you?ve converted me to wax melts.
November 2021 by Kelly S
I treated myself to a bag of pick & mix botanical wax melts. I was extremely pleased with my selection & I've liked all of the scents so far ? Beautiful wax melts with a long lasting scent ? I would definitely recommend The Candle Brand #ShopLocal
November 2020 by Stephanie Perry
Fantastic service and beautiful smelling wax melts. They?ve transformed my home. Thank you.
