March 2024 by Glenn Bowie
Great quick response to overflowing toilet cistern. All fixed with no hassle. Would use again.
March 2024 by Neil Foran
Really good, knowledgeable, helpful and reliable service provided by Ross. We will definitely use him again if the need arises.
February 2024 by Noel Turner
Norfolk Home Services were incredibly professional, helpful and informative. They got back to me quickly with availability and were very competitive on pricing for an oil boiler service. Would definitely recommend and use again in the future. Thank you.
December 2023 by Dombass19815
Great service by Ross and his team. My ancient boiler got condemned, 2 engineers didn't want the job as access to the flu was difficult but I got recommended to Norfolk Home Services. 3 days after their quote my old boiler was removed and new boiler was fitted as soon as mortar had dried after brickwork. Thank you so much, brilliant company to work with.
September 2023 by Claire Abbs
Tremendous customer service! Highly recommended.
July 2023 by stuart longhurst
After having my old outdated boiler fail on me I called Norfolk Home Services to fix it, but after finding out the cost of the parts for my old inefficient boiler I decided to replace it with a new highly efficient boiler with smart controls.After a visit from Ross to talk about the installation the guys came round and quickly removed the old boiler, installed new one and set up the smart thermostat. The whole process was quick easy and faultless throughout, and I'm already seeing the benefit in lower gas usage.Such nice guys and so professional.I can highly recommend them to anybody and definitely will be using them in the future.Service: Water heater installation
July 2023 by shannon crosby
This company replaced broken heating elements in our hot water system in the salon. Their repose was very prompt and worked quickly which was very beneficial as a commercial job. The work was priced reasonably and the staff where all very helpful throughout the process.
April 2023 by Mark Ames
A great service by Ross Ash and the team! Being a landlord you need great suppliers the team took care of the boiler service and gas checks organising with the Tennant directly fantastic service!
April 2023 by Martin
We bought an old property and needed to replace the existing oil heating system. We considered switching to air source and discussed this with Ross. He explained the pros and cons off both systems and we eventually decided to stick with oil.Ross completely removed our old system replacing all the pipework and radiators. He installed a new external boiler and we had the water cylinder put in the loft.The system works great for us. Plenty of hot water and really good heating in all rooms. They did a great job!!Ross is really knowledgeable and was happy to discuss what options were available. We felt really confident with him and his team. They were all friendly, polite & professional and just got on with their work. I'm happy to recommend them.Services: Water heater installation
October 2022 by Amy Oldham
Super fast & reliable.We had 2 boilers serviced along with a few other bits we needed done, the guys were very friendly and efficient.Would definitely recommend
May 2022 by Joanne Gritten
We used Norfolk Home Services twice in recent weeks; firstly to repair a leaking pipe under the sink in the kitchen having had a temporary repair carried out under our Home Emergency cover. We were quoted by our insurers that the job to do a permanent repair would take 8 hours, Ross came and got the job done in an hour! We spoke to him about a few other jobs we were looking to get done, and he was able to fit us in a couple of weeks later. Ross was very polite, professional, and extremely knowledgable answering any questions we had. Craig and Lewis who also attended the job second time around were also very polite and professional. We would definitely recommend and will be using again for future jobs.Services: Plumbing pipe repair
May 2022 by Gemma Shadid
We needed a replacement shower in our main bathroom, Norfolk Home Services first determined whether it was repairable which is wasn't so fitted us with a wonderful new shower. A prompt and professional company who are honest and do a fantastic job. Love our new shower! Thank you, we will be calling you again.Service: Faucet installation
May 2022 by Frances Chisholm
Ross & his team manage all of the plumbing & heating across our 4 pubs. They're always really quick to respond and nothing is too much trouble for them, always going above and beyond. Can't recommend enough!Services: Water heater repair
May 2022 by Michelle Blyth
Excellent service and very tidy. I phoned in the morning,in a bit of a panic, as discovered cupboard under sink full of water. They called round later that day , fully investigated, replaced all relevant parts and sorted. Will definitely use again. Very happy customer.Services: Plumbing pipe repair
May 2022 by Trevor Lilley
We had our boiler serviced, toilet repaired, kitchen tap replaced and AGA switched on in a morning! Great friendly service. Great job. Would highly recommend Ross + 1.Services: Water heater repair