September 2023 by Han s
I went in to change to a sim only plan after paying the balance for my handset. Michael was very helpful and knowledgeable. I did enquire about upgrading and Michael wrote down the figures to help demonstrate the different price options and a breakdown of the services. I was also given a copy to take home with me so I could do come comparisons online.I didn't feel pressured at any point to upgrade to a new phone and was reassured by Michael that I could come back any time and he would be happy to help.10/10 customer experience, really friendly and knowledgeable.
July 2023 by Ethen Walton-Clifford
Amazing service from both Adam and Nicholas, made everything super easy and clear, and helped find an even better deal than expected, definitely worth going in store!
July 2023 by Daiga Kazoka
Came today to ask for help unlocking my phone (child locked it entering too many times randomly) (network unlock) Been told to go to phone unlocking shops, and pay for that because it's my child?s fault. Customer assistant very rude,didn't even try to help. Regretting that I didn't check for his name, but definitely will go back to complain. (Called Vodafone, and told it will be sorted within couple of days, no need to pay)
June 2023 by Simon Gibb
Brilliant service from the guys and girls at the Kings Lynn branch. Got the deals I needed and now save money every month.Thank you
April 2023 by Ian Drewry
Went there with my other half to look at getting a new phone for us both. Found all the staff there to be extremely helpful, and knowledgeable. We didn't feel rushed at all, as the staff went through various phone and contract options, until we found the right deal for us. I recommend them very highly ?
March 2023 by Rickie Williams
Fantastic service from Jack. I just don't understand why Vodafones signal is so bad inside and around its own branch, its been like that for 20 years. Literally can't check price in any shops because of no signal
March 2023 by Rebecca Terrey
Excellent customer service. Dan was very informative and friendly. I am 100% happy with the products and plans I have received and agreed to today. This guy will genuinely help you get what you need as he knows his stuff and genuinely cares. A big thanks to you Dan. I will not hesitate to recommend you at your store.
December 2022 by Gary Papworth
After a frustrating few weeks trying to deal with customer services via phone and email and getting nowhere I visited the Kings Lynn Store. I was greeted by Tom, he took details and asked me to leave it with him and to call back later.Finally a satisfactory conclusion, thank you Tom for your time and your Professionalism in dealing with my request today.
November 2022 by Bobby moore1993
Kept waiting for nearly 40 minutes to see or speak to anyone very slow
November 2022 by Denise Franklin
Outstanding customer service always when I have popped into the kings Lynn store all the staff are friendly and very professional, I would highly recommend the staff to help you in anyway with your phone or Internet especially Tom. A massive thank you a credit to Vodafone.
October 2022 by Bogdan Rybak-Rajewski
Needed new sym only contract, and complete removal from old phone to new one .Was served by delightful Natasha who help me from start to finish with great professionalism.She was very curtious and plesent throughout. How nice to have someone who is pleased to serve .Well done vodaphone Kings Lynn will definitely use again
October 2022 by John Emmanuel
Unfortunately not a exemplary representation of Vodafone. Helpful but relaxed. Unable to negotiate with Vodafone for the customers...seem to be motivated by new business and chasing the commissions! Thanks but No thanks!
September 2022 by Tracy Allen
Excellent service they go above and beyond
August 2022 by Emma-Rose Hooker
Mike was very friendly and helpful, a pleasure to speak to.
July 2022 by Marianne Welham
Very busy but very friendly and helpful ?
