January 2025 by Steve Wood
I needed to open an additional account as a previous one was expiring - I was met quickly and smilingly by Verity who explained what was happening to the existing account and helped me review my options. We were joined by V's boss after asking my permission . All was successfully accomplished politely, professionallly, clearly and with a sense of being looked after. Thank you.
September 2024 by GOSHA FLIS
Recently visited your Kings Lynn bank .Spoke to Aga Oles .Aga was very helpful in guiding me through swapping saving accounts to get better interest rates. The service was quick, friendly, everything was explained well. Thank you Aga Oles you are an asset for the company!
February 2024 by Ako Amen
If I could, I?ll put zero Star well just wasting off time all the staff are waiting there and they don?t even help. Shame on TSB and for sure I will switch to another bank.
August 2023 by Martin Berney
Bank tellers are awful. No interest in helping you over the counter. Constantly being sent to the machine which rarely works. And only does half of the cash I wish to despoit. If you ever wonder to yourself why bank branches are closing. Just visit this one. Will be moving my business banking elsewhere.
March 2023 by Jack Thrower
recommend
February 2023 by Heather Minett
Wow what a change since last time I was in there ..but have to say very quick efficient and friendly service to help me out ...
October 2022 by Karen Crisp
My second time going to this branch & don't rate the staff as being helpful. First time I put some notes/cash into my account and found the member of staff to be rude. Today I wanted to put notes into my account and I detest using any ATM machines to put notes into my account. The branch was not busy at all and I requested I'd rather go to the desk,although a member of staff did offer to help which I declined last minute too much faffing around.Thankfully I can use the post office to deposit money into my account which I will be using more often. The Swaffham branch staff was absolutely fantastic, I don't why TSB decided to close that branch down.
October 2022 by Roy Powell
My wife had a small issue about a payment being made and the lady we spoke to was brilliant and helpful. A real pleasure....
June 2022 by Mr p Staker
Very helpful
May 2022 by Stuart Britton
They are helpful, if you think, speak and behave as they expect from a part human, part smart machine, part male, part female, part adult, part child. This is not just true for this bank, but for all public services.
May 2022 by Steven Burton
Very helpful
April 2022 by Kaspar Suhacs
If it was 0 start I would put I send one my stuff to get change the casher speak to him and he is wife so so rude and she didn?t give the change shame on TSBAnd I have 2 business account with them but for sure I we?ll change them to different bank
February 2022 by win task
Visiting Kings Lynn while had prob with my card for payments. Google the bank n here I?m. Helpful staff. Solved my prob for continue my exploring this beautiful area.
October 2020 by Jeannette Hill
Cash machines inside. Staff helpful.
October 2020 by Rich Heil
A Fair bank and friendly helpful staff