August 2023 by Stuart Roberts
Service in store was great, but the app is terrible
June 2023 by Vida Ikasalaite-Makrusina
I just want you to know that your customer service is pathetic. Today I came to pick up my item, I said my surename and your employee started lauth loudly. Looks like my surename is so funny. When I asked what was funny the lady employee got lost. This is unacceptable, deplorable, disgusting. How such a woman can work in customer service??! So dissapointing. Will try to let all my friends know about your customer service.
May 2023 by Colin Simmons
Really helpful group of guys. Thank you.
April 2023 by Stephen Crisp
Fantastic staff and extremely helpful
February 2023 by Stan4thRacing_tv
I was next door in euro car parks stop stalking me
November 2022 by Aleasha Grief
Very disappointed with my service yesterday, Normally service is very fast and friendly, I was served by Ryan who when I approached the counter was slouching on the counter and didn't respond to me for about a minute and proceeded to be sarcastic and wasn't helpful, Charged me for my order and pushed me aside and never got my items, Another lad had to come correct my order, All sorted but very disappointed by Ryan's service
October 2022 by Matthew Houlder
Very impressed with the store and all members of staff extremely helpful, recommend highly
May 2022 by Alex Houlder
Really pleased with toolstation always have good stock for diy jobs and the staff are always friendly and so happy to help you out
April 2022 by Jason Murfitt
I always compare pricing and availability between Toolstation and Screwfix as they are not far from each other in Lynn.Staff are always friendly and helpful.
March 2022 by Dan Tansey
Best value around for most products. The app is pretty good but the search function could be better. Glad they still have a paper catalogue too. Staff always friendly.
February 2022 by tobias Oglesby
Went into the tool station and had never been in before. Served by Arun very polite man got everything I wanted and needed.
January 2022 by Rob griffin
As helpful as always
December 2021 by Chris Wabe
I ordered a dewalt 6AH battery and charger on Saturday 4 November 2021 £184.00 was told it would be delivered Sunday 5 inquired with customer service on Sunday why I had not had a text saying what time it would be here customer service informed me it's not coming until Monday I said this was not acceptable all she said was sorry I can't do anything about it I said your your manager can even if its a bit of a discount she came back and said the manager can't do anything about it . There customer service is absolutely disgusting thay did not want to help thay said I have got to go into King's Lynn branch which is no help as I live so far away .Thanks for nothing Toolstation
September 2021 by Alison Bolderstone
Great service from Luke B, very friendly and engaging, he served me quickly and signed me up for your loyalty card ?
September 2021 by Jack Bolderstone
Luke B was a very friendly chap and he was very keen to help :)