February 2024 by Anna ren
Excellent service and a really lovely couple of glasses. Thank you for a lovely experience!
February 2024 by lloyd wright
Dropped off and waited for my mother whilst her eyes were tested always prompt and I was kept well informed (emails).
February 2024 by Michellejayne Tipple
So very happy with the service and the care we had ,for our eye testing especially for my elderly mum.thankyou .x
January 2024 by Tiffany Dent
Very friendly and easy to have doneGlasses are a much help
January 2024 by Jayne
Hannah at Hardwick, King's Lynn is brilliant. So professional but so informative and helpful.
January 2024 by Steve Whittle
Great staff, very helpful. Efficient process and great range of lenses. As I had some discount via my work, the manager helped create the right combination of glasses and lenses to make the most of the offer.
December 2023 by B R
Lovely service from start to finish, still getting used to my new glasses but such a improvement from before
November 2023 by G K
I did not have a good time here. Went for a check up. Was told we think you have glaucoma. And while I'm waiting for more results yours trying to flog me glasses? What's that about. After a few months time and some brutal test in the mean time. I'm happy to say I Do Not Have Glaucoma. I won't be coming back due to the bad service I received. An for others going don't get upset at the first diagnoses. Always get a second opinion there eye pressure machine was way off the scale.
November 2023 by Jeanette White
Absolutely love my glasses and the new prescription is working a treat ..First time at kings Lynn branch and staff were lovely..
November 2023 by Tony Whicker
I had to have a field of vision test&eye chart test at specsavers today&the young lady that helped me on the field test was absolutely wonderful,so helpful&professional,also was the optician that I saw,a full five stars for my visit to specsavers today
October 2023 by shelagh Van Heerden
Feel extremely well looked after. Thorough eye health checks every time. Hardly any waiting time. Lovely place and lovely staff.
September 2023 by Stuart Nobbs
Friendly staff and good customer service, very thorough.
September 2023 by Paul Williams
Excellent service. Friendly and very helpful staff.
September 2023 by Mary Hannen
A very pleasant experience today at Specsavers Hardwick centre having my eyes tested. Mobina tested my eyes, explaining what was going to happen. A lady called Ruth sorted out my new spectacles and payment, what a nice lady, a credit to the company.
September 2023 by mick moate
slip shod, poorly organised and poorly managed. I rang numerous times to re arrange an appointment, as others have stated on reviews no one answered the phone. An automated response finally kicked in to say someone would call back...they never did. I have filled out the feedback form that is sent out, basically someone at the top of the tree is asking us how to improve the business for them. "what can we do better?", "how can we improve this?" That is the role of the manager within the store, if they are under manned raise it to the next level, if the flow of people is too much manage the appointments better. No one person stood out as being really helpful nor was anyone really poor, everyone was going through the motions. Not one person looked as if they truly enjoyed working there or had any enthusiasm for the role. If other Specsavers stores are this bad Vision Express and the like will be laughing with the increase of customers they get. Poor service kills even the biggest of business's
