November 2023 by Stevie Hewitt
Brought pair of rabbits 3 to 4 weeks ago 1 died last week the other today obviously gonna be annoyed but the staff here think that its not exceptable to be a bit mad especially when its effected my 7 year old would not recommend buying any animal from this pets at home kings lynn
October 2023 by Stacey Gorman
Super annoyed. Went for our first puppy shop adheard to all the vouchers spent almost an hour in store.... gave the assistant my phone to check the vouchers to be told no sorry nothing is relevant today! £100 I did not want to spend.... There was a big queue so felt like she didn't want to bother.and was flustered about a queue .. Disappointed and will be presenting my receipt along with the offers on my app. I wouldn't have taken the time if I'd of known
October 2023 by Mark Trudgian
Make sure you get a recipt, which they don't automatically offer, as they don't except any kind of returns even for exchanges or credit notes without it.
September 2023 by Edward Bullock
Visited store for information on annual booster vaccination. The staff were very pleasant and informative.
September 2023 by Tyler Dunn
Pets at Home holds great product, easily organised and at great prices. It's always our first stop for anything for our puppy, from beds to bedding, treats to toys and medicines.They have an even wider range online and in their app with free in store collection, and their staff are second to none.
August 2023 by Simon Haynes
I was on holiday in the area and needed a dog cone as my dog had a hotspot. The staff were extremely helpful and polite. The quality of the cone is a bit naff but it did the job.
July 2023 by Rachael Lee
Was served by Leylah today and would shop there again just because she works there! So friendly and helpful! Made sure we had all the information we needed to leave with the items that would work best for us. Didn't catch the name of the manager Leylah called over for us but she was also friendly, helpful and informative! Genuinely lovely experience due to wonderful staff! 10/10
June 2023 by Kathleen Carroll
Staff were very helpfulNo messing about a full refund
May 2023 by Lorraine Gould
Thanks to Laylah today who works here. She helped me with my new dog and gave brilliant advice. Would definitely recommend... Thank you Laylah, you made a new pet owner feel more at ease.
May 2023 by bellbell benzie
Nice place lots to choose from for different animals,don't sell birds .
April 2023 by Bryony Kingston-Miles
2 days in a row with no one to help purchase a Syrian hamster. Not sure if they are understaffed, or simply not interested.In future will always go to independent stores.
April 2023 by Imie Nazwisko
We were with my fiancé for a guinea pig and the service lady don?t sell us a rodent. My problem is when I called earlier and asked about the guinea pig and there was no problem(I?m inform this lady where I live and gave my postcode) We drive an hour to Kings Lynn( from Hintingdon) and when we got there, the lady don?t to sell us piggie because, what she said, it was too long for the animal. I am a person who really loves my all piggies and I?m pretty sure they have very good conditions and home with me. I believe that shop envoirment are much more stressful for guinea pigs than traveling by car. And I know that there are people who take their pigs on longer trips. What was wrong with this woman? I don't really know. But was really unfair seeing us and know how long way we traveled, she could seriously think that we really cared about this rodent. really bad behavior. I do not recommend the store and the lady should say big sorry to us.
September 2022 by Ian Parker
Staff vet was superb.
August 2022 by Ben Tommo
Super place friendly staff and best vet at the bottom of the shop they saved my baby boy. My family can't express our gratitude thank you.
July 2022 by Janet Foxwell
Very compassionate and kind when I had to have lily put to sleep. Lily was always very anxious about going to the vets but she was always treated with kindness
