August 2025 by Robert Nixon
Large branch with multiple staffed counters and self service machines. Very quick to do simple everyday banking tasks.
June 2025 by Dave Bambridge
Very helpful
May 2025 by LAURA HARVEY
Staff are always friendly
March 2025 by Ionel Ghita
Rude manager and staff.
I make request for chas and on the end thry sed I don't have a request in ther sistem.
I take from chas machine 500 per day for couple times
July 2024 by paul robinson
Worst customer service on 2 different occasion had to stand in a queueing to withdraw money 4 members of staff behind the glass to stood at the desk as you go in but only 1 person serving the people
July 2024 by Jeannette Hill
We had an appointment, easily to get. Staff very helpful, informative, nothing too much trouble to help us. Very cheerful. Not fobbed off to do it on Internet at home. Nice bright bank, glad we chose to change. Easy access in the centre. Very helpful on telephone too. So pleased we went here
March 2024 by Lesley Farrow
Very friendly staff, always get seen quickly.
November 2023 by Debbie Pye
I went into King's Lynn branch really later 12:53 the receptionist gave me the information I needed on my accounts and current interest rate. Very knowledgeable. All in the 7 minutes left before they closed at1pm.Hats off to you, very polite and fabulous. 4th November
June 2023 by Mike Neeve
Always good Customer service in this branch.
November 2022 by John Thorpe
Rude and very ignorant. They use employees working for other banks. So don?t expect to talk to nationwide staff who are generally polite. I?ve been with them for over 20 years and only had one occasion to ask for help with fraud using my Visa card. And was told because I used my card reader to make payment. It was not covered for fraud and would not get money. So I have stranded small claims. But a number of the directors are based in Pakistan so it?s going to difficult but we will see and I provide result.My advise transfer your account o monzo ot virgin. Brilliant wish I had done that 20 years ago if they had been there ?John
August 2022 by chris thompson
Very good Nationwide Society in King's Lynn and very friendly and helpful.
March 2021 by Tanya Boddy
I dont use this branch regularly but during covid my local branch has been on reduced opening hours so have contacted and used this branch. I found them very informative, helpful and polite I was shown how to put money in via a cash machine when the branch is closed. Will be happy to use this branch again.
October 2020 by craig heredge
Very friendly and helpful staff
August 2019 by Dilya S
Rude, ignorant, helpless staff. This branch doesnâ??t even deserve a star.
May 2019 by Terence Stephens
Has been very good with savings accounts for years. Went in today after a terrible experience at another bank and they had all the time in the world to discuss what I need from a bank. Now got an appointment to potentially move almost all of my banking here.
