January 2024 by Michele Metcalfe
Following several visits to this store, I feel compelled to write about the appalling customer service my family has received from the staff in the Hunstanton store. Whether it be prescriptions which are not in stock, orders which are cancelled by the store or more recently, my elderly father, who has advanced dementia and took a dizzy spell in store, the manner in which the staff have dealt with us has been consistently unfriendly and unhelpful! They are devoid of any customer service skills and can only assume some of these other positive comments have been written by the staff themselves. I would never write a poor review based on one visit but this review is based on multiple visits by different members of our family.if you are a member of staff reading this, you should be ashamed at the manner and uncaring way you treated an unwell old man! You are a disgrace to Boots!
October 2023 by G W
Such lovely staff here and the pharmacist is very professional but also so friendly. Twice I have now dealt with this store and both times they have gone out of their way to help me. Thank you all.
September 2023 by Susan_J
Despite the website saying Boots Hunstanton was open on Sundays, we travelled there to discover that not only was it closed, but that there had been no intention to be open, as the opening hours on the door listed it as closed on Sundays. There really is no excuse for the incorrect information being listed online and shows a gross disregard for their customers. Our round trip was 10 miles, but as others have stated, people have travelled from much further afield only to find it closed. Not good enough Boots.
April 2023 by Mike Vincent
Boots is nearly aways shut in the afternoon because they have no pharmacist. You don't need a pharmacist to sell face cream. What terrible service and miserable staff.Pauline Vincent
April 2023 by James Bell
Helpful staff can be very busy at times
December 2022 by Stephen Ley
Always get what I want,well stocked store.Nice friendly staff ?
September 2022 by Mozgal
Boots Hunstanton, were closed the last twice I went there. Very frustrating to drive into town, find parking and then arrive at Boots, only to find it closed.
August 2022 by Jennifer Hughes
Quick, efficient and helpful.
July 2022 by Douglas Russell
Closed again -?no pharmacist? 20 mile round trip wasted. Boots appear to be deliberately running down their service. Fakenham branch also closed with ?no pharmacist? as the reason. There are pharmacists, but Boots appear unwilling to pay for them. I note that the (overseas) owners are trying to sell the business.Closed again today. (14th July 22). Web site says "open". Another wasted 20mile plus round trip. Recent "sale" fell through. Not surprised. Boots used to be a major resource for a community. Not any more it seems. Sad.
May 2022 by Michelle K
Clean and tidy. Efficient, friendly staff and surprisingly for a shop that looks small, it seems they have shelves full of everything you expect from a bigger Boots. They do prescriptions, and each area is clearly marked so you can find what you're looking for. Nice and convenient too.
May 2022 by razie O22
Terrible store I'm local and wouldn't ever use this boots store the staff are soo rude and make you feel stupid and feel like a nuisance. My partner who is infact an NHS worker had to pull up one of the staff members for not knowing what pills you could and couldn't take with paracetamol....I mean that's just terrible and very unprofessional and they are in serious need of re training. Avoid if you can
May 2022 by Dot Lloyd
The shop is closed a lot just now due to staff shortages. Extended lunch times too so if you have to drive there I recommend you call to check they are open
April 2022 by Lynda Morgan
Good shop, very helpful
December 2021 by Adam betts
Very helpful well stocked got what I needed.
November 2021 by Cole Price
Boots is pretty much the same wherever you go, very polite and helpful, if you buy OTC medications they make sure to ask all relevant questions pertaining to your health and if the customer is on any other medications. So very helpful and very careful with certain types of over the counter medications.