December 2023 by Geoff Love
Lovely staff great service ?
December 2023 by karena taylor
Great service and brilliant staff.Go above and beyond.The glasses/frames are more expensive than other places however you pay for what you get.Would 100% recommend this opticians to anyone for a great all round service and price
October 2023 by Penny Hawker
Excellent opticians and audiologists. First rate knowledge and much care taken to ensure you are happy.
September 2023 by Tony Brown
Had a full eye health check. The scans are incredible and the advice was very reassuring. Best of all though was the fact they didn't try to hard sell me anything. Very professional, highly recommended.
August 2023 by June Robinson
I didn't go for me, but went with someone else. But they offered me a hot drink whike i waited which i thought was really good customer service.It was very clean, the receptionist was very good to all customers, that came through the door, or even phoned up.The treatment my friend recieved was excellent.
July 2023 by Stuart Burgess
Very helpful & friendly staff, a nice place to get your eyes tested & buy an array of fashionable frames, highly recommended ?
May 2023 by Andy Collins
Poor choice of frames, dreadful customer service and oh so expensive. Don't bother!
March 2023 by Lucy L
Always first class service, super friendly and professional with it. Having successfully bought varifocals earlier this year, I recently went back for varifocal sunglasses. Honest, straight forward advice and they arrived in half the time quoted. My husband was delighted when he was offered custard cream biscuits too! My Mum has a similar experience at a different branch. These guys have it sussed...I would highly recommend.
March 2023 by Abbe Da Cunha Lourenco
Extremely professional & helpful opticians. Everything from the initial eye test to choosing new frames was very easy & at no time did we feel rushed. There?s a large selection of frames to suit all pockets & we would especially like to thank Kirstie & Tonya at Dereham for looking after us.
January 2023 by Steve Grant
Very professional service at Dereham branch for my eye test and also when collecting my new glasses. can't believe how much my eye sight has improved. All staff are very pleasant and easy to talk to.
January 2023 by Nickki Thorne
Brought my son to the Attleborough branch today for a second opinion and I am so happy I did. Everyone was so kind and it really felt like they were going above and beyond for him. Avneet who did his test was incredible. She took the time to listen to his concerns and reassured him. The lady who did his CT (Sorry I didn't catch her name) was also equally as lovely, and made it fun for him. The reception team were super friendly and even offered him a chocolate at the end for doing so well on his tests. Really brilliant team, thank you.
January 2023 by Chris Taylor
Excellent customer service, ease of appointment booking and thorough examination, including hearing test. Great help in picking new glasses and recommendations for suitable lenses. Advised glasses would take 10-14 days but they were available within 7. Would fully recommend 5??
January 2023 by Chris Taylor
Excellent customer service, ease of appointment booking and thorough examination, including hearing test. Great help in picking new glasses and recommendations for suitable lenses. Advised glasses would take 10-14 days but they were available within 7. Would fully recommend 5??
October 2022 by Lisa
Made an appointment just over a week ago to have an assessment to see if coloured or tinted lenses would help with preventing migraines and sensory overload, triggered by fluorescent lights and computer screens where I work. The result was tinted lenses which took less than a week to arrive. They are already making a difference. I always find the advice and service first class. Particularly from Julie who is so kind and calm, and you never feel rushed, which for me as I have ASD and anxiety makes a massive difference. Thankyou.
August 2022 by Dawn Farrow
I visited Cecil Amey in Dereham today for a regular eye check up after having a disappointing experience with Specsavers.I was treated with professionalism and kindness and felt like I was listened to throughout. At no point did I feel rushed and I was confident that the advice and results of my eye test were spot on.Thank you to Dan and Julie for being so lovely??I?ll be back in a couple of years for my next check up.Brilliant service ?
