2 so called attempts to deliver a parcel and 2 failures! On both occasions I have been home waiting for the delivery and on both occasions the deliverer did not ring my doorbell or knock on the door loud enough! I was sitting less than 12' from the door, so would have heard it! Absolutely useless service!!
June 2025
If I could give no stars I would!! Zero chance of ever getting through to the delivery office by phone. Waiting waiting more than 20-30 minutes of hanging on the phone for them to answer I have been cut off every time. This was for a parcel I paid for Royal Mail 48hrs for AND for it to be delivered to my address (which... read full comment
May 2025
What can I say…..Louise at the Royal Mail sorting office in Great Yarmouth needs to be recognised for her outstanding Customer Services, it has been years since anyone went over and above to help me like she did! What an absolute credit to the Royal Mail Louise is. Thanks to her my daughter got the dress to attend a... read full comment