October 2023 by Sallie Lynne
I can?t thank the staff enough. I purchased my daughter a pair of earrings from the Norwich store for her birthday. Unfortunately one of them got stuck and we couldn?t take it out of her ear. I phoned the store and they said to bring in to the shop and they would try and remove it, which they did by cutting it, I couldn?t find the receipt as I paid cash , they said it was no problem and my daughter chose a bangle and as it was 3 for the price of 2 we were able to get her two different bracelets and a bonus for me as well. The staff were very helpful and friendly and the lady that actually removed the earring was brilliant. Thank you
July 2023 by steve lloyd
Fast & efficient service many thanks
July 2023 by Simon Strawson
Great shop and products. Even if I think they are over priced
July 2023 by Honeybunny Sims
Great selection of charms and ring plus lots more friendly staff
June 2023 by Elizabeth Coleman
Ladies in they're today, very helpful and lovely
April 2023 by Matt Byrne
Kind and friendly staff helped picking a gift out, very happy customer. Recommend for gifts and jewellery in general thank you.
April 2023 by Chris Rafferty (Adel and Chris)
Very helpful staff polite and friendly. Great service
April 2023 by Linda Heighway
Great staff very welcoming very helpful purchased everything I needed
March 2023 by Jayne Haynes
Staff very helpful, no pressure, good advice,some very beautiful bits of jewellery, that I shall endeavour to add to my collection many thanks all keep up your excellent service ? xx
March 2023 by Trevor Rawson
Staff are always friendly and helpful
February 2023 by Lorraine Falzon
If I could give zero stars I would, terrible customer service I won't be returning.
January 2023 by Tamsin Pynegar
Shop was very busy due to Christmas shopping, staff very polite, helpful and friendly, did not feel rushed. They made a mistake and forgot to put one of my items in the bag, however was rectified straight away on my return with an apology. Were all human after all mistakes happen, staff must have been very stressed, but didn't show it, all very professional
January 2023 by Rachael Rouse
Lovely staff, very helpful
December 2022 by Eliana Ewington
My niece was going to buy 2 charms, the shop was a bit here and there and after standing at a counter for a while we thought it was our turn but was told the queue was over the other side. No one was told when they came in where the queue was. Not a good experience and no purchase was made.
December 2022 by Linda Adcock
Excellent store, helpful friendly staff with happy faces and chat with you.
