February 2024 by Joyce Ayers
Phone system does not work properly. Supposed to select option 1 to speak to Reception but most of the time it does not register I've selected anything. I resort to visiting the practice in-person to make an appointment. It's now Jan 2024 and I have advised them of the phone issue about a year ago but no change! Not helpful.
January 2024 by Christine Summers
Absolutely terrible service no help at all plus they put the phone down on a patient that is in pain.
May 2023 by Andy Wilson
Very good, appointment made, seen on time.Doctor very pleasant, a very good experience
April 2023 by Mr. Bozack
If you're thinking of joining this practice - please rethink. Profit before patients.
April 2023 by Helen Ayers
Unreliable and poorly staffed and disorganised. Disjointed pharmacy service.
April 2023 by Matthew Kelly
Absolutely rubbish service this practice is getting worse each year. After my blood test results are in, it's at least a 3 week wait for an appointment to discuss the results and the discovery of diabetes
April 2023 by RheDYn GriFFin
Coastal Villages has cancelled my grandfather?s prostrate cancer injection for the third time, either Hemsby or Martham.His Covid jab has been cancelled twice and I sometimes wonder if they do it in the hope less people will come back to them, with no consideration how it affects their patients.
April 2023 by Natalie Sanders
Reception / nurse staff refused to take a sample because it wasn't in their container even though the doctor had told me that was fine, and which the NHS website also confirms. They were very rude and told me if I insisted it was sent it would only waste time come back as contaminated. I did insist and guess what, it was fine. They also told me 3 to 4 days for the result when the doctor had told me 1 and didn't bother to call me to let me know the result when it did come back in 1 day.
April 2023 by Joy Lee
This surgery is not fit for purpose Dr is on holiday more than he is at work. Publicly funded we the people need to stand together and have them removed and have Dr,s that want to see their patients after all that?s why we pay them £100k plus a year
April 2023 by Ann Cullen
Got appointment to see G.P. after 1 day
April 2023 by Janet Eaglen
Unfortunately my husband phoned for appointment just to get cut off, so walked into reception to be told he shouldn't be there! So any suggestions as to how to get to see a G P in Martham???
April 2023 by Brigitte Lees
I have always been pleased with the staff at Martham Health Centre particularly the helpful service from the receptionists.This contrary to the lack of support received from the Ormesby surgery receptionists.I was unable to find an email address from Martham Health Centre. which seems to be the only thing lacking.
April 2023 by 5S GtYarmouth729
Poor service every time. receptionist never answers the phone and can be rude. God forbid your actually Ill as they try to make it so hard to book an appointment or see a doctor.
April 2023 by K C
Excellent service and care. Being needle phobic, blood tests are not my favourite task. Kristy the nurse who took my bloods was absolutely brilliant. Appointment was at 9-30 and at 9-30 was sitting in room having blood test done . Cannot fault Martha?s Medical Centre.
April 2022 by romain harrison
Caring and professional staff always try to help with our family needs.
