September 2023 by Nena Rose
Somebody stole my card and spent nearly £200 using contactless payments. Harry was patient and very sympathetic. He called the fraud team for me as I am not very good with phone calls. I was refunded within the hour. I cannot thank him enough and will forever be grateful for his help today
August 2023 by KAT
I would like to say a huge thank you Halifax today when I visited your branch (Great Yarmouth)today I was so upset and worried about a transaction and thanks to your colleague in your branch not only was she kind and caring she sorted every out for me there and then I was so happy so I would like to say a huge Thank you to Susan I think your branch should know and be proud of you - I really appreciated your help today !
April 2023 by Helen Williams
Went take neighbour today, we had already stood in the queue, for 20 mins, decided to just go, what with one computer down and cash machine inside not working, (no cash in.) queue ended upto door, not very good really, one old couple came from Ormesby they had been back and fro trying get there monthly benefit out.
December 2022 by Ian Frisby
Really friendly staff In and out really quickly ?
November 2022 by Homer
Always long queue to the front door only one or two cashiers open very slow service always problems to withdraw my money
August 2022 by joe cawdron
Poor opening times
April 2022 by Arthur
Always long queue to the front door only one or two cashiers open very slow service always problems to withdraw my money
October 2020 by Amy Buller
Never had any problems, never waited long. Fab service.
October 2020 by kevin amis
Never no envelopes in the machine's when you try and deposit money in the bank when it is closed.
January 2019 by Felix Bellamy
Staff are lovely and so helpful
January 2019 by Matty
Very slow service. Always one person on the counter and huge queues! Two members of staff stood around at the front asking if they can assist with anything..... yes, you can assist by working on the main counter and helping with queues. Last time I went in, the lady was asking quite personal questions about my housing situation and if I have a mortgage etc.Considering switching banks.
September 2018 by sdayi bsdia
20-30 minute wait because the machines are always broken and there's only one teller
September 2018 by Paul Clayton
Standard Halifax can be long queues for cash machines
August 2018 by David Coull
Extremely slow service, simple request had to wait 40 minutes to be seen, asked how many advisors were in today (Saturday) told one advisor simply not good enough.
June 2018 by emma wood
Staff are lovely and so helpful
