March 2024 by Lucy Lawlor
Extremely unprofessional rude woman works here which is a shame because the lady on the phone was very helpful. Ignoring customers and whispering about me.
February 2024 by Chloe Randall
I don't even want to give 1 star! I use this pharmacy because they open late but the service is shocking and the staff are so rude! Considering this is a service we pay for out of the tax that gets taken from our wages each month it needs to be better!!Eveytime I go to collect my medication there is either no pharmacist there or the computer is down or they don't have my prescription even tho I'm on automatic despence! It wouldnt be as bad if the staff there wernt so rude and made it obvious that they don't care about your wellbeing!The pharmacist wasn't even wearing uniform once and he stood next to me in the queue to talk to me - really inappropriate!
February 2024 by Ann James
Good service . I needed some pads for my tens the size seems only available online , but boots ordered me my items in store to be delivered either in-store or home address no problem super service for people who arnt confident with online shopping thankyou boots looking after all your customers ,very helpful staff ?
October 2023 by Sasha Frary
Would not dispense medication which I had a prescription for and the item was on the shelf because apparently it's too expensive to them. It's no wonder this world is so screwed up right now when this is becoming the normal.
September 2023 by Barry Lewis
Excellent service, when I needed antibiotics quickly
July 2023 by Shaz Barlow
Ensured I had my meds promptly and explained things well.
May 2023 by janie tranah
Store OK and staff helpful. My main problem is that they don't have a wheelchair available and as the pharmacy is right at the back of a very large store it is not as accessible as it could be.
May 2023 by Chelsea Holland
Said on the website it opens at 8.30 and it didnt.many others pulled up outside with prescriptions and left.Phoned later and no answer????
May 2023 by Gary Trimmer
Just an average boots. Didn't have the cream we came for.Queue at the counter very slow.
March 2023 by Niki Moore
Just been to collect my prescription from Gapton Hall and two staff members stood in the aisle talking and swearing. I asked if there was a manager on the floor and I spoke to her. She spoke to one of the colleagues and they actually LAUGHED!!! Managers name is Emma, what a disgrace, she in no way deserves that position when she has no clue how to treat customers or control her staff!!!
February 2023 by Ian Mzrtin
Helpful staff and a good choice of products clean and tidy
January 2023 by Nathan Yaxley
Not a bad place but I just wish they would put the tester aftershaves out again. All the other stores have
January 2023 by Karl Clinton
Great place for health care and beauty products, used to be expensive but is better value now!
December 2022 by Kerry Hunt
Staff are always incredibly rude here. I've never known a pharmacy that is so consistently disorganised. I stood in a queue for twenty minutes. There were four customers in front and behind me in the queue. I watched two of them being told they couldn't find thier prescriptions/ medication and to come back tomorrow. I watched the pharmacist take my medication out of the drawer, which was full of the same medication . She then told me she would have to check there was enough stock(?). I then had to sit and wait while I watched her have a few minutes moan with her colleague, do her best not to serve a customer who just wanted some off the shelf cough syrup and grudgingly serve the person in the queue after me only to tell her to come back tomorrow. I felt blessed to get my medication at all! I'm definitely changing my pharmacy.
October 2022 by richard pendle
Tried yet again to speak to somebody on the telephone about my prescription as I'm now down to two days of meds left..For the third time in as many days my call has been unanswered... the phone rings and rings for about 5 minutes but nobody picks up, eventually being cut off.This, together with the sometimes abrupt telephone manner of the Pharmacy staff has made my mind up to cancel my Prescription services and move to another Chemist.Of course I would like to complain personally to somebody at the store but I just know I would be wasting my time... very sad situation.
