November 2023 by T D
Visited today for a part which it seems has now been discontinued. However the staff were so friendly and helpful ( big shout out for Paul!) they came up with an alternative, cheaper, solution for me, which unfortunately I had to order from elsewhere online. Thanks so much guys, that was really helpful service - and all with a smile!
March 2023 by Michelle
Five star for staff service, but one star for availability of stock. As always, not one Screewfix seems to have everything under one roof.
July 2021 by Ben R
Popped in here by chance to see if they had something that was out of stock at b&qReceived really good freindly service thank youI'll be back for sure
June 2021 by Pro Build Norfolk Ltd
What a great team of people they have working at the Fakenham branch. Always happy to help and give advice if needed.
March 2021 by Nigel D
Couldn't fault the staff and the service. Click and Collect works really well and if you leave your pickup till later in the day, even better ?
March 2021 by Nicky Gilkes
Always good honest advice and happy to help however they can. With Covid delays they were up front and communicative.
January 2021 by Russ Bart
Nice to deal with but it would be better if the workers(not all). Had a better knowledge of the products they were selling. It makes it a long process if they don't know what you mean or the trade name for an item.
December 2020 by John Butterfield
Just about every time I've visited a Screwfix (not just Fakenham) I've gone away with the impression that they've truly nailed customer service. The Fakenham branch didn't disappoint. I arrived at 18:00 ish by which time most customer facing staff tend to be flagging. Here I was greeted by a cheery chap who directed me to a smiley young lady who retrieved my pre-ordered purchase literally in seconds. I was bid a "lovely evening" and exited the store within two minutes of arriving in the car park. I would have been happy to have lingered to enjoy the VIP treatment a bit longer. To me, this is what five star really means.
December 2020 by Tjx Trevor Ward
Excellent service and very safe at the present time regarding COVID-19 allCurrent restrictions in place .I felt very safe when picking up my online order staff very pleasant .Highly recommended.Mr Ward
November 2020 by Michelle Stacey
The lady we see today was very helpful
September 2020 by daniel harvey
Fantastic service as always had everything I needed at a sensible price
September 2020 by Andy Dawson
Friendly staff and usually quick service. Great range of goods.
