April 2023 by Bev
Have always banked with Lloyds and have always found their services and staff to be great but wanted to give the staff in Fakenham branch a special mention for helping my elderly parents who were the victims of a phone scam involving two companies (one of which is very well known) neither of whom were prepared to help or reimburse the large amount of money owed to my parents and who were very unhelpful and continuously unobtainable, I advised them to discuss with someone in their local branch at Fakenham and they were given so much advice and help and the matter was sorted within a day, thanks so much for helping my mum and dad you were great.
September 2021 by B R
Why is the quick drop box closed? Let me guess because covid ?
August 2021 by Ben R
Why is the quick drop box closed? Let me guess because covid ?
April 2017 by Laura Jacques
Always helpful staff, give you the info you need
March 2016 by TheFakenham
Seriously unimpressed. Went into the bank today to make an enquiry, only to find just one out of three positions open. Reason? "The staff are on their lunch hour, madam". Eh? I thought this was about customer service. A long queue of people, all of whom looked very bored, watching two members of staff behind the window trying to "find out what we did with that ten pound note". Sorry, haven't got time to watch Laurel & Hardy fooling around when I've got things to be getting on with. A pathetic branch of an otherwise much-respected bank.
