“I felt the customer service was very good. The place was clean and spacious with sanitiser and was not overcrowded. The staff were very helpful and friendly and the was not left waiting or hanging around. I will be back.”
“I found my experience 100% satisfying.Staff excellent, giving the impression they were really enjoying their job. We’re professional yet friendly.Results from this visit ,yesterday as promised ,I collected both pairs of glasses perfect !”
“So Chelsea was the first person to attend to me. She was very professional, informative, kind, and approachable.Then came Mark, the optometrist. Again he was clearly very experienced in his field and explained every aspect of what he was looking at and what he expected. Very kind and very informative.Last was Amy, and she was just as fantastic. Not lofty or disconnected at all. Which I've previously found with some opticians. She was kind, understanding, and wonderfully reassuring. I'd gone from a very stressful experience with my previous opticians, to this very relaxing and supportive experience with Boots in Fakenham.I look forward very much to our continued time together.”