January 2024 by Peta Johnson
Shuts unexpectedly.Never answers the phone. Most unsatisfactory.
January 2024 by Perry Harris
if I could leave 0 star review I would !!!! this pharmacy is a shambles and disgrace , I am amazed it is still there and functional its being run by half wit under trained idiots !!!!! and thats being polite !! its a blessing we have now moved away from the town and i will never need to go there again
August 2023 by Max Morgan-Lucas
Overheard a customer asking the head pharmacist for advice re. The online prescription service, the staff were clueless, handled it really badly and we're downright rude in how they conducted themselves, if one of my staff acted like that to customers I'd have no option but to suspend them and would have no qualms. the front of the shop, signage and entrance are very dirty and I've never seen this pharmacy in such a bad run down state, pre COVID it was amazing but just like most other outlets it has sadly gone down hill and will eventually die, I miss Steph the pharmacist from back in the day she was great
June 2023 by Jaden Osborne-Murphy
Staff answered phone with "yeah"? I Had to ask if it was well pharmacy? Phone often cut off when ringing, appreciate busy place. Unprofessional
March 2023 by Donna Minshull
Amazing service today. Staff were so helpful, went above and beyond to sort what I needed. Can't thank them enough.
January 2023 by Nicola Moore
Just rang for some medicine advice and they helped me with my query instantly and polite, great service thank you
October 2022 by Beg Bus
The dispensary staff went out of their way to help me with repeat chronic medication which I needed in a hurry ... Most appreciative to them for helping me out the same day ... Well done Well you are the best and I thank you - Bev Gornall
June 2022 by Amber Lester
Slow, don?t answer the phone to check if prescription is in.
February 2022 by Simon Stockbridge
I have been to Diss to visit this pharmacy four or five times now and they have been closed during business hours, once or twice would be ok but they are closed to often. Sometimes I worry about people who need prescription medications when they are closed.
November 2021 by Jan Bevan
No queue. Staff not particularly friendly.
October 2021 by Kevin theobald
Lucky to get 1star. Really gone down hill. Forever getting problems with repeat prescription.
October 2021 by Jon
Rude, ignorant and unhelpful staff, very slow service despite the fact they seemed to be massively overstaffed. I thought it seemed odd the shop was virtually empty while Boots across the road was busy. Now I know why.
September 2021 by carol garside
When chemist open they are quite good ( not like they were with the old team) but to make a trip and find they are closed is no fun and not able to contact on phone to see when open, makes life very difficult. When are Well going to really sort this Pharmacy out to be reliable again.
September 2021 by Simon Woods
Rang rang rang no one answered the phone ..Very frustrating when it is a pcr test drop point
August 2021 by Sue Josland
At the moment terrible!!
