January 2023 by Tracey Chapman
Went to the Diss branch to get a digital passport as Stowmarket doesn't provide this service, the gentleman behind the desk was very polite, helpful, efficient and made the whole experience easy, would highly recommend this post office.
December 2022 by numpty pootis 8012
Good local joint but really needs more people behind the counters, rarely at most there's 3 people but on worst days there's a long queue and one lad doing all the work.
August 2022 by Robert Smith
Just renewed driving license excellent service
August 2022 by Dee Lawrence
Drove 40mins to Diss post office as it was the nearest one which offered the service that I need, Fri 29th July 2022 the opening are 9am - 5.30pm got there at 10am and it was closed, nothing to say why or any information at all, wandered around Diss and kept going back but it didn't open, no direct phone number to contact the branch then had to drive home again, I can't afford to keep wasting fuel to find it it closed with no explanation. Terrible service
July 2022 by Hamish
Shut for seemingly no reason at 1.30pm on Friday, lots of confused people outside.
July 2022 by Vic Humphries
Renewed photo driving licence. Staff very helpful and efficient. They sent away digitally and licence came back in 6 days. Superb.
July 2022 by Jane Wilkins
Not open at 10.30am on Saturday, 11th June 2022 - no explanation provided - details of nearest OPEN post office would have been helpful...
April 2022 by Dawn Lennon
Husband took a parcel in today for posting , girl flatly refused to send for small parcel rate as I needed a tracking number , who does she think she is ??You can upgrade not downgrade a parcel , I post daily , but not from Diss Never again !!!!
March 2022 by Alison Jones
One person serving at just after 1pm today, clearly just wanted to get rid of people from the queue as quickly as possible without having to actually serve them. Elderly gentleman in front of me asked for a passport form, she then interrogated him as if she was reading from a script and concluded by telling him he needed to bring his wife in so they could do it digitally as it would be "better", for whom I wonder? He wearily asked again for a form and she grudgingly gave it to him. I then asked for an International Driving Permit and she (wrongly) told me I didn't need one. I knew that she was wrong but due to her manner, and the large queue, I couldn't be bothered to argue with her so went to a different Post Office where I got what I needed without any problem. More training definitely required here I'm afraid.
March 2022 by Andrew Wall
Awful. A queue around the block but only 1 person behind the counter. It's like 1970s Britain! Chap behind the counter was trying to be efficient though
September 2021 by Sarah O'Reilly
Dreadful place to get a photo. The machine is absolutely useless and the photo was laughable. Definitely won't be accepted by the DVLA. When complained was just told that the booth wasn't part of the post office & they didn't even know the name of the company who owns it.
May 2021 by Batihan Celik
Well, it was a pleasant experience. I think it has a great atmosphere inside and makes you feel welcomed, will come again
May 2021 by Jonathan Griffiths
Lots of services. Good customer service, pity no disabled parking
April 2021 by Malcolm Parish
I used this postoffice to day and felt that the cashier was abrupt and unhelpful , when I was Finnish he then tried to sell life insurance what makes him think I was intrested in listening after being treated like that all I wanted to do was leave very uncomfortable experience
January 2021 by sadie riches
So helpful and friendly
