July 2024 by pop pop bubble gum
NBK installed a beautiful bathroom designed with my father in mind as he has mobility issues. They also reconfigured our stairs so they could be suitable for a stairlift.
They have been amazing, getting the stairs done swiftly so my parents didn't have to stay away for very long. The bathroom was done while they were here.
The workmen were so helpful and charming going above and beyond while they were here.
They have thought of everything, making sure there was electrical point for stairlift which I wouldn't have thought of.
The finish is exceptional. Everyone at NBK has been a joy to speak to and made the process a pleasure and we will miss them!
June 2024 by Sam Weedon
NBK completed a new disabled suitable ensuite shower room and bedroom revamp for me.
I was extremely pleased with all the work and Dan the fitter was very helpful and conscientious.
All the trades were fantastic.
I was a hard customer as I ran my own Plumbing & Heating company for 16yrs and been in the trade for 22yrs before I was recently made disabled.
So that itself says a lot if I was pleased with the work.
Great company and I will definitely use them for any future work.
Thanks to all the team.
Kind Regards
Sam Weedon
April 2024 by Mike Taylor
NBK refitted my bathroom with a shower and wash-basin, quality and workmanship ?5 Star +?, project completed on time and I was updated on a daily basis re progress. The installer [Dan] kept me informed throughout the installation and his attention to detail was exemplary- NBK highly recommended
March 2024 by David White
N.B.K have installed a new bathroom, kitchen and remodeled another bathroom for us. I cannot speak too highly of this company. Nothing is too much trouble. Their attention to detail and the quality of their work is absolutely top notch. They really will go the last mile to make sure everything is OK. The members of the team are lovely and it is a pleasure to have them in the house. I simply cannot name them all but special thanks to Gareth, Ryan, Tony, James, Steve, Josh, Matt and apologies if I have forgotten anyone. Thanks, guys, we're thrilled!
December 2023 by Conrad Atkins
We are very pleased with the new shower put in by NBK, the tradesman explained everything to us. I would highly recommend this company.
August 2023 by Caroline Murdoch
I found NBK to be professional, knowledgeable and listened to my needs and ideas. Tony led me through the process seamlessly, ensuring it was stress free. Mark, our fitter, was professional and was very experienced. Despite no floor, wall or ceiling in our home being straight or even, Mark fitted our kitchen perfectly. He offered advice when it came to some of the finer detail. And I am so happy with the finish. I dealt with many members of the team, Millie, Megan and Ryan to name a few.
And can honestly say everyone was professional and I was treated as a person, not a number or another order. I would thoroughly recommend NBK and will be returning when my bathroom needs a refit.
August 2023 by Thomas
Beautiful beautiful showroom and friendly helpful staff
August 2023 by Ray Smith
NBK completely replaced our bathroom. Removed bath and old shower and installed a beautiful walk in shower, sink and unit and a new toilet. Also replaced the old toilet in the cloak room, with a loo with a sink on top of the cistern. Brilliant idea! Thanks to NBK for that one. The project was not without hiccups but NBK sorted them quickly and efficiently. Would definitely recommend them.
August 2022 by Inadvertent Grown up
This is the most outstanding company I have ever had the pleasure of working with. They are honestly head and shoulders above the rest. I have very high standards and they met them all with ease. From the moment we went to the showroom, they remained true to their word and delivered on every promise. Rachel is incredible, she is organised, knowledgable and takes great pride in her work. Tony is a fantastic designer with incredible knowledge and know how. He gave us huge time and energy and as a result we ended up with the kitchen of our dreams! Matt must be a time-bending magician because despite running many projects simultaneously, he still made us feel like the only customers on earth, nothing is too much and he delivers on everything. Ed, Stu and Ashley did a sublime job of fitting, creating and making our kitchen and bespoke every detail to an exceptional standard. They are also lovely people who we loved having in the house!
This company genuinely care about doing a good job and as a result they do an exceptional one. I can honestly say I will never use anyone else if I can use NBK and I am already saving up for my bathrooms!
August 2022 by Janice Wood
We chose NBK as we were planning structural work as well as a full kitchen refit. We felt comfortable on first meeting the Diss team to discuss our requirements. Tony listened to what we hoped we could achieve and then planned a project that met our requirements.
The site surveys and actual build were expertly handled by Matt and his team and we are delighted with the finished project. The aftercare has been superb: when we had an issue this was dealt with very quickly and to our satisfaction. We can highly recommend NBK and would definitely use them again.
August 2022 by David Mitchell
After several years of putting off refurbishment of our kitchen due to concerns about disruption and mess, we finally took the plunge in August 2021. We were very impressed from the outset with the service and attention to detail offered by NBK and quickly decided that this was the right outfit for the job. There?s an amazing team of very skilled and conscientious staff at the company. Tony?s design fitted our needs perfectly. Matt (Project Manager) was attentive and responsive. Stuart (our Fitter) was professional and thorough throughout, providing an extremely high standard of finish. The whole team from stripping out of the old kitchen through to final painting was considerate and courteous and they consulted on the details of key installation features. There was indeed some disruption in being without a kitchen for 4 weeks but we are very pleased to say that the final product was worth it and will be enjoyed for many years to come. We wholeheartedly recommend them for your kitchen project.
David & Jane Mitchell
August 2022 by Susan Groundwell
Recently NBK re-designed and upgraded our bathroom. They provided an excellent service from the initial consultation and design through to completion of our amazing new bathroom. The workmanship was excellent in all aspects of the re-fit. The whole team was outstanding but special thanks to Damien, our fitter, who provided first class work from start to finish. NBK are not the cheapest company but they are definitely the Best.
August 2022 by Bar Roden
Absolutely delighted with our new bathroom! From the initial survey to the finished job, everyone we dealt with at NBK was so helpful and professional. Special mention to Josh who did most of the actual fitting and to Ryan who made sure everything was done to our satisfaction. When we had queries, the office staff got back to us promptly, too.
Really great to be able to use a local company. Thank you all so much.
August 2022 by Kevin Froggatt
NBKs team was professional, extremely respectful of our home and showed real skill installing our kitchen. We could not be more pleased with the end result and would never have imagined that our kitchen would really have the WOW factor, but it does! Thank you NBK and we would highly recommend them to anyone looking for a new kitchen/bathroom installation.
August 2022 by Charlie Reilly
Visited showroom yesterday afternoon to enquire and view bathrooms. Sales lady was on the phone when we arrived so we said hello and walked through to the bathroom section.
When she came off the phone we went to see her to explain what we were looking for. Her first question was to ask what our budget was, when we did not offer a number she said a bathroom that size (although she didn't know the size) would be £20,000. Because we still wouldn't commit to a budget, she then inferred we wouldn't be able to afford one of her bathrooms.
General impression of this sales lady was that she was delivering a high end bathroom and didn't want to consider anything less.
Not a welcoming experience and very reminiscent of the early days of double glazing sales patter.
