November 2023 by Ellena Gould
Very helpful and friendly
October 2023 by Graham Andrews
What is it with boots In general....Norwich branch diss branch just so ..Well I won't say anymore on that .but after having cript for a week I still had to wait nearly a hr for it to be made up rediculas..cheers diss really glad I chose you not.
July 2023 by Georgina Robinson
So rude! I actually was shouted at by a lady on the pharmacy because I was queuing in the wrong place! Shouted and pointed at to get to the back of the queue!! Luckily, the lady in front verified that I had turned up at the same time and had actually let her go first. The employee hadto apologise although it was rather half-hearted! I felt totally embarrassed to have been spoken to in such a way and in front of so many people.If Boots wanted people to queue in a certain place then signs would surely be appropriate not the humiliation of staff shouting at you!!!
June 2023 by Lesley Gosling
Boots could do with there shelfs to be moore fuller, every time i have been in there, they not always got what i want, some staff are very friendly.
June 2023 by Trevor Hartley
It's a boot's. Staff very helpful with forgotten tablets.
May 2023 by Claire Keen
Basic store, as opposed to the larger Boots outlets that have fragrance and make up counters. Pharmacy is constantly busy, and a lack of staff has made collections difficult in recent months. Staff are friendly and helpful if you can find them!
April 2023 by Julie Cox
Slow, but the staff are very helpful.
April 2023 by Dillon Webster
Bad customer service today gave nasty looks to me and every time I go in makes me feel uncomfortable so I've changed pharmacies.Would not recommend to anyone
April 2023 by Jacquie Russell
Really helpful staff thanks
March 2023 by James Barrett
Staff went out of their way to be helpful.
February 2023 by Richard Bridges
Went to pick up one missing prescription this afternoon ( one pre packaged box of tablets) sent from the doctors on Monday 30th January it was not ready for pick up, so we chose to wait, they said they would do it while we waited, it took 35 mins, reason given the pharmacist was still at lunch, time 3pm? At 3 30 one of the assistants went to fetch him, he signed the prescription there was no apology for the delay from anyone in the pharmacy very poor service and not for the first time ,so will be taking my business elsewhere, Boots in Diss will not be getting visited by us again after today's shambles!!!
January 2023 by Glenn Bate
Collected a parcel for something I brought on Boots online, lady who served me was friendly and efficient.
November 2022 by Terry Day
Very helpful always are . Polite and do there job with no hassle
November 2022 by Paul O'Dea
Unhelpful and frankly rude staff won't be using them again
October 2022 by Ann Marie Goodchild
I went to pick up my prescription yesterday ,I stood in a queue of 5 people( not too bad, but 15 minutes in) one lady was despencing pre ordered prescription, most people had items missing.Another boots employees was at another despencing window, no serving but was doing paperwork or loading scripts ( each time I visit to collect my prescription this is going on)My main concern is a lady in front of me wanted to talk to the duty Chemist, they Boots lady looked up from her computer and asked the lady what she wanted to see the Chemist about ! the poor lady had to say "she wanted the morning after pill" I was amazed!! and the lady behind me also, how embarrassing for that lady. If computer input is required this should be done in an office.RegardsAnn Goodchild
