January 2024 by Amy Cooper-Jarrett
The manager at this store should be appalled by the way the staff members talk to the customers.
January 2024 by Emma Jarrett
Awful customer service, staff extremely rude!.
July 2023 by Anne Hedger
I visited the Dereham Shoe Zone this morning, very polite and helpful staff. I picked out saddles I wanted to purchase, got out my love2shop paper vouchers,to be told, sorry as from 3 weeks ago we only take love2shop payment cards! I was very annoyed I tell you. How disappointed was I having bought these vouchers to help me when my funds are low!! Shame on your management re that decision!! You should all be ashamed plus advertis the fact you now have stopped taking paper vouchers!Well you have lost my custom that's for sureFrom a very angry Anne Hedger
June 2023 by Alison Turner
I have a child that for medical reasons has one foot 3 sizes smaller than the other, being born with a club foot. Finding a junior and adult shoe that match is a nightmare due to velcro for juniors and laces for adults. Carol and the team have been amazing, trawling through hundreds of pairs of shoes to find a matching style, ordering two sizes in and discounting the prices so I only pay for one pair, whilst sending the unwanted odd pair off to charity for me. I cannot thank the store and staff enough. Please put something publicly on your on your website to advertise that you offer this service. My daughter is not the only one and us parents are short of help! Outstanding service from Carol in particular and very much appreciated!
November 2022 by Paul Seabrook
Got my usual waterproof work shoes for £20
November 2021 by Claire Whitehouse
Very helpful member of staff. Good range of shoes and boots.
