January 2024 by Victoria Rose
Guy today helping me on the desk (from Fakenham branch) going above and beyond to go through my options. Usual Dereham staff as friendly and welcoming as always. We are lucky to have Nationwide in Dereham!
August 2023 by Mark Dent
Friendly, happy service
October 2022 by Adam Fenn
Friendly, helpful and quick service as always. Thank you
October 2022 by Christopher Barber
Excellent customer service
May 2022 by Anna Mangini
I don't know what is it, but since the lockdowns the stuff at this branch is unhelpful, querulous and not very nice to deal with.Every time I'm in town and need to use it I regret going in, but it seems a waste of time to have to go to the branch closer to my home only because in Dereham they are so hoity-toity and unhelpful.
November 2020 by Anna Beale
Very organised in these times and very supportiveThank you
November 2020 by Simona Salamone
Worst customer experience! So unwelcoming.
February 2019 by PaulB-2805
I had problems with my internet bank after 5 min they took me terminal and went through by problem and sorted all problems out. it was one of the counter staff suggested that you get someone office to come and help me and we'll go through my problem
January 2019 by S.A. WalCroft
All good :)
November 2018 by Robert Jones
Easy to use
August 2018 by Dorothy Goodwin
Friendly and helpful staff
May 2018 by John Waters
Simply the best
No really, wonderful WONDERFUL staff good advice great friendly service
Best place to bank by a long way
February 2018 by theange77
All good :)
February 2018 by Barbara Gaine
The best building society
March 2017 by Andy Baines
Clean tidy and nice staff