January 2024 by Jo Sumaoang
Always very impressed with how helpful and knowledgeable the staff at Cromer Halfords are
January 2024 by Mark Croll
Went to cromer halfords yesterday afternoon to get a battery for my toyota gt 86,went to the battery area and told them the car and reg number to double check the battery was the right one for my car to which they said yes , I payed for the battery, lugged it through the shop and down to my car only to find out the new battery plus and negative are on opposite sides to my old battery so the connection leads will nt reach so back I go ,try this one nextSo off I go againThis one fitted popped my old battery back in the shop for recycling only to be told that I owe them another 50 quid they need to update the listing of what battery fits what and tell us the price before you put it on
January 2024 by Dave Tompkins
Very helpful, my wife popped In to get a pump to pump up the tyres on the kids buggy and the nice man on the bike section helped her and pumped up all the tyres for her. Thanks very friendly staff
January 2024 by James Fox
What a great set of colleagues in this store. Great customer service and nothing was too much trouble. Over the course of my visit (and subsequent car battery replacement) I was really grateful for just how helpful everyone was and the level of support was exceptional. @Halfords I hope you appreciate these folks! Visit 03/01/24 - VW Tourag replacement battery.
December 2023 by Katryna Lightning
Purchased a bike online, and paid for it to be built. Went to collect the bike, to find the brake handles were dirty and scratched. Told the staff whom tried to wiped it of. It didn?t come of so I was approached by another staff member, who can across very rude. He did fix the problem eventually and replaced the parts. But this 1 staff member was very rude, I wont be purchasing from there again.
December 2023 by CAROLINE BEALE
Kevin in the Cromer branch couldn?t have been more helpful or knowledgeable. He advised on my car lights which had been a massive issue for me. Thank you Kevin
December 2023 by Amanda Eltringham
Superb thank you. Headlight bulb replaced and 10 point check completed. Friendly, helpful and cheap. Well done.
November 2023 by John Hardy
Friendly, efficient service. All sorted (brake light replacement bulb) in minutes.
November 2023 by Paul Moxon
Went in store to investigate an item that I had a query about if it fitted my bike.The online virtual assistant couldn't answer the question, but the nice chap in the store could & did.He even offered said item at Internet pricing, so good service all round.
November 2023 by Elaine Attewell
Bought a battery for my Range Rover, paid to get it fitted. The person fitting it had no intention of fitting it. He had no idea where the battery was in the first place or how to get to it. He made it look like he was trying for 10mins and just said he couldn?t fit as didn?t have the right tools.If this is the case Halfords need to list h the cars they can fit.Bought it home 20mins later my dad had it fitted.
November 2023 by Lynda Mack
I had very good service from the assistants at the Cromer store. Rob was particularly helpful in helping to choose the right bike for me. Thank you to all.
November 2023 by Lesley Clarke
As always, the staff can't do enough to help. Maddie at the counter, took me out to see Kevin. I wanted better headlights as mine were like candles!Maddie made the decision for better bulbs and Kevin (poor Kevin) had a very difficult job fitting them as the car is an Audi A3 and there is very little room to fit the bulb. After a great deal of patience, the bulbs were in place. I think Kevin really did well in difficult circumstances. Well done Kevin.! Even better, as I pay a small amount every month, the fitting charge was taken care of, lovely surprise. A satisfied customer....again Many thanks ? Lesley Clarke
November 2023 by Ian Evans
I was on holiday near cromer when a headlight bulb went so I popped into halfords cromer to get it fixed. They were really helpful and the young man who sorted was brilliant. He did it in no time unlike Boston
October 2023 by Kevin Bates
Visited the Cromer branch of Halfords and the windscreen repair was carried out by one of their members of staff called Stephen.He was very informative, told me exactly what he was going to do, what I should therefore reasonably expect, and carried out a great job that I was really happy with.Furthermore because I?d signed up to Halfords motoring service I received a £5 discount for the repair and also a check list survey and report relevant to my vehicle.Everything was all in order other the tyre pressures which all needed adjusting which Stephen did.All in all a very satisfied customer ??.I have to say I turned up early (I?d booked and paid on-line) on the off chance they could do it earlier and the staff juggled things about to facilitate an earlier than booked appointment ?Recommended ????
October 2023 by laura Knowles
Booked in for replacement speakers to be fitted. The guy took my number when I dropped the car off. Waited around but received no call to say they were done so I went back 3 hours later in the hope it was ready, only to be told the adaptors sent wouldn?t actually fit my car. No one bothered to call and let me know this, and no alternatives were offered. Complete waste of an afternoon.
