March 2024 by David Chaney
Very good
March 2024 by Chris Newland
Well it has to be said that I simply cannot thank all concerned enough for all the help and kindness that we?ve received in relation to medication that we?ve needed?. Thank you so very much xx
March 2024 by Rebecca (Becca Arwen)
The staff don?t communicate with each other. I?ve had a reception member of staff ring and tell me that due to an appointment I had that morning they wanted me in that afternoon. I didn?t have an appointment that morning, night before and I stated I explained I couldn?t come in till Friday? which was stated to the nurse. They?ve ignored medication requests, claiming I?ve had the medication when I didn?t. Then ignored the request for further medication and still waiting 6 weeks on.They incessantly ring and continue to badger when they want something. Dish out attitude and staff talk over you
January 2024 by Emily Tomlinson
Not one for these reviews but this deserves it. Amazing practice!! I had to book in as a temporary guest here as my pharmacy back in Hertfordshire were useless in helping me. The receptionist tonight was so so kind, and reassured me I?d be spoken to (so please give her praise! And the doctor was super quick in calling me too). Also the pharmacy here was super efficient too in getting my prescription ready for an emergency. Honestly I know the NHS is strained but I couldn?t thank the whole team enough here. Thank you!
December 2023 by Emma Stephens
Extremely judgemental
October 2023 by kashyk white
This place is very bad and bad is an understatement if you live here in Cromer all I can say is don?t be ill. All I was meet with was phone at 8.30 please and when I phoned , I was number 32 in the queue thanks for nothing. Will be booking into the vets from now on because I or you will have better treatment there.
October 2023 by Benjamin Wegg
Absolutely terrible penny pinching bunch of people who leave people I'll and argue rather than treating conditions.
October 2023 by Natasha Watts
Brilliant surgery, always get you in If they feel it's needed :)
August 2023 by Dorian Harman
This practice is new to me but already I can't fault the medical staff. They are extremely helpful , friendly and clearly doing the best for their patients. I would say however, there is a member of the reception team, I think it's an Irish accent she has, and she always seems to be having a bad day. Every single experience with her she almost seems angry to speak with and very rude. This one person puts a real damper on the whole place and can make vulnerable person whom are already anxious even more unsteady.
August 2023 by Michael Young
18 months ago, I was struck down with encephalitis. The first two doctors I saw fobbed me off with "it's a sinus problem". But, on my third visit, Dr Ian Mitchell recognised the seriousness of the problem and immediately contacted Norfolk and Norwich hospital to get me admitted. If it wasn't for him, I would have been in SERIOUS trouble! And my heartfelt thanks go out also to Dr Katherine Grady, who has kept an eye on me ever since. She is an amazing lady and a VERY competent doctor. It is no exaggeration to say I owe these two wonderful people my life. The encephalitis has left me with a rather hazy memory....but I will never forget what these two doctors did for me. So, from the bottom of my heart, thank you.
July 2023 by Jacksons magic
I liked the old Cromer surgery, less waiting on the phone, more staff at reception and a nice atmosphere.....but that's progress.
June 2023 by Julie Floyd
I use the practice regularly for on going health symptoms and have always found the reception team helpful. The phlebotomy on site is really helpful and punctual. All of the GPS are thorough and kind. The pharmacy on site is useful. Good disabled parking facilities. Spacious waiting areas with big screens to allow for when the gp is ready to call you. Great gp practice overall.
June 2023 by Lorraine Puttock
I have recently registered with this practice and my experience has been very positive. The GP listened to my health concerns and found solutions. Happy to be a patient at this practice.
May 2023 by Vintage brew
Lovely lady at reception. Made sure I was'nt anxious about health check and meds.Thanks.
May 2023 by Sue Gillard
I cannot fault them. By them I mean all staff from receptionist to doctors. They have been very helpful and kind to my 89 year old mother who has had several medical problems in the last couple of months.