March 2024 by Ian Blackshire
We purchased an Espoir Natural Luxury 1000 Mattress, which is a softer mattress and an Espoir divan base. It was a bit of a gamble, because Espoir was not a brand we were familiar with, but it is the best bed we have ever slept on and we are both sleeping much better than we have ever done before. Prior to purchasing the service and advice given were excellent.
April 2023 by Sam Weedon
Highly recommended and I can't thank them enough.After a serious life changing car accident they helped me with a specialist bed be able to get home to recover.At the drop of a hat phone call with no notice they went above and beyond help me and even on a bank holiday..
March 2023 by Mike Taylor
Ordered new mattress 3 weeks ago and delivered as promised, delivery guys very helpful, installed mattress and removed my memory foam mattress. Very happy with product and would highly recommend - competitive pricing / good quality.
February 2023 by Carolyn Caseley
Very good service and helpful assistance. Great choice of beds and mattresses.
November 2022 by Eric Rolfe
Good selection of beds and the staff were very helpful with no hard sell
November 2022 by Paul Page
Great Quality bed's at a great price.Staff were very good ,.We we're allowed to have a good look at all the bed's and try them out.That also take Your old bed away.Super fully recommended.Update.Had Our new bed's delivered today and Our old one's taken away.They look great and the guy's assembled the new one's and placed them where We wanted them.Very quick too.Very happy thank You very much.
November 2022 by Ann Ryan
A lovely local firm who couldn't have been more helpful and sorted my Dad out with a perfect new bed and mattress. They got it delivered in time for his move.A brilliant firm, polite and helpful staff.Highly recommended these guys.
November 2022 by Clarissa Aston-Kendle
Posting on behalf of my father John Evans who recently visited to purchase a new mattress. For someone who doesn't shop often he said it was a pain free exercise, very efficient and also good value. Very pleased, thank you.
November 2022 by Alan Heard
Went looking for an adjustable bed for my elderly mum who had just suffered a nasty fall.Andrew explained all the options in a polite and professional way. We therefore had no hesitation in purchasing the bed. We are eagerly awaiting its arrival.Well done Sound Sleep?
November 2021 by Jane Aiken
Great staff in the shop and excellent communication about when the bed would arrive. Delivered in one week and bed was put together for me. Excellent service.
November 2021 by John Bennett
A very good selection of beds and friendly staff with no pressure sales, but be warned most of what?s on display has a long delivery window due to the present climate we find ourselves in.Not a fault of Soundsleep it?s just what?s occurred due to covid etc.So if ure after a quick delivery your selection is much more limited.
November 2021 by Kia Pankhurst
**UPDATE**As you can see below, the customer service, despite being delivered the wrong mattress, was good.3 months down the line, after buying a mattress that supposedly lasts 3-5 years due to it being a cheaper one of their stock, my back is in PIECES. Every single night I am struggling to sleep because the mattress has lost its firmness as is just dipped rather than rising back up. I am currently on painkillers from the drs because my back is so bad and I have done absolutely nothing different, apart from change my mattress. I honestly feel like sleeping on the floor would be more comfortable.When my husband and I went in to try out some mattresses, we were kindly greeted and offered assistance with what we were looking for. We were then able to have a try and look around on our own, without the feeling of any pushy sales or over the top priced stuff!!Our order was in stock and was delivered within the week, but it was delivered as a double and not a king size. Soundsleep promptly rectified this and delivered us the correct size on the same day and also apologised.Great customer service and would definitely use them again and again!!
November 2021 by Philip Geraghty
Very helpful staff.We were looking for a single mobility adjustable bed.They are never going to be cheapest, but having looked elsewhere what Soundsleep have are good quality and reasonably priced.
November 2020 by Graham P
Helpful and friendly team with good service. Good selection of beds and bedroom furniture
November 2020 by George Shurey
Really impressed and happy with the service from Soundsleep, we ordered a mattress on Saturday and was told because of the current situation it could take 1-2 weeks delivery to the warehouse, and we had it delivered 4 days later! Definitely recommend ?
