January 2024 by nigel barber
Absolutely disgraceful how I was treated, I went in as the arm broke on my expensive Tom Ford glasses, when i purchased them I was talked into taking insurance out on them which I did, I was just told they wasn't covered and was accused of breaking them on purpose, I was told I would have to purchase a new pair because they said it was my fault, when I was told this the girl on reception even laughed, I was shocked how I've been treated, what is the purpose of insurance steer clear of this disgraceful joke shop.
January 2024 by Ray Kerr
Unfortunately my spectacles snapped at the nose bridge for no apparent reason? my spare glasses are over 5 years old and I couldn't use them to drive so I managed to get a lift to Heswall branch of Harris and discuss the problem with Ian and his receptionist they confirmed they had no frames like mine in store but if I could give them some time they may be able to helpI returned 1hour later and Ian came out to see me and to my amazement he had found a new frame with my pescription lenses installed and confirmed my glasses had a warrenty and no charge was dueThis can only be described as world class service many thanks to Ian and his team hope to be a customer for another 5 years
December 2023 by Paul Carden
Very happy with the services they provide . The staff are always helpful and welcoming
December 2023 by Sandy
My first visit here was in the summer when I purchased sunglasses. I was very impressed and decided to change from my old optician and come to Harris. Went today for my eye test, very impressed with the testing and everything very clearly explained to me and I completely understood. Chose my new glasses and I am positive I made the right decision to change opticians. The staff were all very friendly, professional and helpful.
August 2023 by Michael Harland
Independent opticians. Excellent service and probably the most thorough examination in a long time. Great choice of frames all prices. Some special lenses will seem expensive, but worth it in the long run.
July 2023 by Jack Holmes
Replaced a missing screw in my glasses free of charge. Great customer service as well.
June 2023 by chester employmentlaw
Great service
May 2023 by Kevin Henney
I damaged my glasses and never had a spare pair. The staff here helped me get a new pair in 24 hours. Brilliant service from start to finish, thank you.
May 2023 by The Destroyer
Dissapointed that the visual stress test I had requested for my daughter was not available. Two weeks ago when making the appointment it was confirmed with an ophthalmologist that they do provide the service.
March 2023 by Lynda Darnell
Excellent service
March 2023 by David Brownbill Everton1
Fantastic experience
February 2023 by Laura Taylor-Roe
The staff at Harris Opticians are without exception wonderful. So helpful, efficient and friendly. Best customer service ever. The little extra touches are much appreciated too. Highly recommend this practice.
November 2022 by Momma K
Absolutely delighted with the superb service. Wonderful members of staffing and in particular, Carmen was extremely helpful with my purchase. Recommended Opticians!
October 2022 by Edward Lloyd
I had to swith opticians from one in neston as I was always asked was I on there books. Harris opticians in heswall. Great staff. Very knowledgeable. You feel welcome and at ease as soon as you walk in.
August 2022 by Rowena
Professional, informative, organised, fast service, lovely staff. I feel very well looked after at Harris'.
