December 2023 by Beth M
Always lovely - an asset to the town!
August 2022 by Suzanne
Lovely customer service, even though they were closing.
March 2022 by Mark Taylor
Pleasant local Boots store, one of many pharmacies in West Kirby but with the addition of the Boots brand.
January 2022 by Sharon Davenport
Paul is very helpful
November 2021 by Snowdon Boy
Paul is very helpful
October 2021 by Daniel Williams
Every single time, always helpful, always courteous and always quick. The staff cannot be any nicer if they tried. They have a difficult area as I know there are many older customers, but they are always so nice to them. I unfortunately have to go quite regularly for controlled drugs. As soon as my GP sends it, its ready the next day after 2pm for controlled drugs they don't keep on site and same day for practically everything else. Caroline is someone I speak to a lot on the phone and she's always patient even with me having to call to check up on my GP sending in my repeats. Keep up the good work guys, we need you in west kirby.
September 2021 by Steph Henderson
I've been in this branch multiple times and have always found the staff to be really friendly, however on this occasion I called the pharmacy in search of a prescription for my son. I spoke to Paul who despite being unable to get hold of what I needed, went above and beyond by checking multiple branches and contacting suppliers. Out of 10+ other pharmacies I called in the area, this was the only one who asked what was wrong and attempted to help me. Would highly recommend to anyone based on this experience alone, really lovely customer service.
September 2021 by Philip Brady
Bare bones. Good for collecting online orders.
July 2021 by Rae Oakes
Poor service very unhelpful staff on a every occasion
July 2021 by Phil Bowerbank
Limited stock, item required not available
March 2021 by L Davies
Huge THANK YOU to all the staff in West Kirby branch. Must be so difficult for them all at the moment but they?re all still smiling and plodding on. Thank you xx
January 2021 by Vlad Borsan
Good service, recommended
January 2020 by Elke McNally
Visited the Boots in West Kirby today to have some Advice of the Pharmacist.He couldnt be less interested then he did.Rather disappointed .How did he get a Job as a Pharmacist if he cant be bothered .Clearly in the wrong Job.unfortunatly you cant give one Star because thats what it deserved
January 2019 by Harpinder
It's okay for a small outlet
June 2018 by Eliot Collins
A small store, primarily a pharmacy rather than typical Boots store but still stocks a small range of cosmetic products.
