September 2025 by john Alexander Baines
Awful service , Avoid!!
September 2025 by Lorna Kerr
I've never had any issues using this store before but on Wednesday 3rd Sept I was served by a male who was extremely rude looked at me like he hated me, this is not a joke, served me, I asked for painkillers, never gave me the usual rundown on these painkillers like am I on any other medication do not take these for more than 3 days, etc took my money and practically threw my change at me. I NEVER complain but this just played on my mind and I thought you know what whatever was going on in your little life mate, you don't bring it to work.
July 2025 by Margaret White
Excellent service as usual
May 2025 by Nick
Good communication & helpful staff
April 2025 by Ashley Clarke
Very professional and friendly service.
December 2023 by Beth M
Always lovely - an asset to the town!
August 2022 by Suzanne
Lovely customer service, even though they were closing.
March 2022 by Mark Taylor
Pleasant local Boots store, one of many pharmacies in West Kirby but with the addition of the Boots brand.
January 2022 by Sharon Davenport
Paul is very helpful
November 2021 by Snowdon Boy
Paul is very helpful
October 2021 by Daniel Williams
Every single time, always helpful, always courteous and always quick. The staff cannot be any nicer if they tried. They have a difficult area as I know there are many older customers, but they are always so nice to them. I unfortunately have to go quite regularly for controlled drugs. As soon as my GP sends it, its ready the next day after 2pm for controlled drugs they don't keep on site and same day for practically everything else. Caroline is someone I speak to a lot on the phone and she's always patient even with me having to call to check up on my GP sending in my repeats. Keep up the good work guys, we need you in west kirby.
September 2021 by Steph Henderson
I've been in this branch multiple times and have always found the staff to be really friendly, however on this occasion I called the pharmacy in search of a prescription for my son. I spoke to Paul who despite being unable to get hold of what I needed, went above and beyond by checking multiple branches and contacting suppliers. Out of 10+ other pharmacies I called in the area, this was the only one who asked what was wrong and attempted to help me. Would highly recommend to anyone based on this experience alone, really lovely customer service.
September 2021 by Philip Brady
Bare bones. Good for collecting online orders.
July 2021 by Rae Oakes
Poor service very unhelpful staff on a every occasion
July 2021 by Phil Bowerbank
Limited stock, item required not available
