March 2024 by Jayne Waring
I got water in my Rolex watch and was so upset. I called this shop to enquire what I should do, the lovely gentleman told me to bring it to him urgently to prevent further, lasting damage. I took it to him immediately and I am absolutely blown away by his amazing service, knowledge, kindness and understanding. He took my watch apart so I could see what was going on inside then advised me to leave it with him for a few days. I collected it today and I am over the moon with the work he has done on it for me. I can?t recommend his shop highly enough, don?t hesitate to go here for all your watch needs. He is the loveliest gentleman and my hero! Thank you so much for everything you have done, you really are the best there is! Thank you!
March 2024 by les lockwood
Nothing prepares you for this beaut ...avoid
February 2024 by Jack Edward
Dave is a fantastic chap. I have been going here for years! Most people dont seem to get his sense of humour judging by the reviews here. Get a life you soft buggers.Happy new year - Hope you and the dog are well and safe!!
February 2024 by jason bastow
Just like to say what a fantastic fella. Dave is went into his shop and he fixed my wife's watch straight away while i wait top man. Thank you so much for your help
December 2023 by Colin Hudson
Great knowledge and very patient. I won't be going anywhere else from now on.
November 2023 by Nick C
No doubt the gentlemen knows his stuff. Be prepared for a sarcastic character with poor listening skills who will no doubt take longer than you expect. If you?re prepared for that then it?ll be a bearable experience. Highly likely he doesn?t need your business so be prepared to deal with a difficult person. Have low expectations of your definition of customer service and you?ll be fine.
September 2023 by allison page-hibbs
Just found this shop. Fantastic owner. I took in two fob watches and he called me the same day to tell me they where done. Great to meet someone that actually knows what he is talking about. I will not go anywhere else in future. Highly recommended. Thank you.
September 2023 by I PT
One to avoid!A horrible experience from start to finish.Took over two months to change two batteries, the owner was extremely rude and unpleasant every time I rang to ask about the lengthy delay. When I did finally get my watch back, the crown on the side came off. Strange as it had been perfectly fine for the previous ten years before it was handed in to this shop. So the watch now has to repaired, guess where I won't be taking it.
September 2023 by Daniel Lynch
Can't thank Watchcraft enough for fixing my watch. Its a very sentimental piece which was handled with care and fixed perfectly.
August 2023 by Unique Supa Shift
Fantastic service from start to finish. 2 watch repairs done that others wouldn't do.I'd definitely recommend this place to anyone needing his skiilled craftsmanship, his attention to detail is second to none. Thank you
August 2023 by Ian Davies
Brilliant went in with a Michael kors watch an a rotary watch both half decent watches but they wernt workin after I put new battery's in..... I'd broke both negative pins on both watches he said leave them with me..... Rang up 2 hours later he said there both done.... I said go on how much was expecting a silly price..... 19 pound for the 2 of them was over the moon with the service and have recommend alot of people to this shop..... Thanks top work
July 2023 by Sheila Hughes
Took mantle clock in to him in March, phoned early June- he said he'd ring me back- he didnt.Went back in July and asked for my clock back. He said he hadn't time to mend my clock. He didnt know where it was and I saw it behind him lopsidedly placed in a cardboard box on the floor! Covered in dust since March I imagine? Can't believe it!I give no stars (I had to put one down to post this) or recommendations for this place.Very unprofessional!Never again!
June 2023 by Ian Jamieson
Great watch repairers, fast service and friendly.
June 2023 by Darren
I would highly recommend using this shop for repairs. Such a genuine, honest and knowledgeable guy. Not out to make money, as charged significantly lower price than quoted anywhere else. Would never go anywhere else now - thank you so much.
June 2023 by Mark Gordon
Dave has always been a top bloke, I had him replace some of my wife's watches batteries one of which was a 1980s swatch made of stone that needed a new crystal, don't walk in all entitled, horology is his business and at his age fools ain't suffered ??