January 2024 by Chicachica Wahwah
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January 2024 by Richard Holden
I just wish thee front of house staff would stop telling people their prescriptions are ready on the phone and upon arriving at the pharmacy they are simply not. It' s a bit like the unprofessional taxi despatcher telling you 10 minutes, however blatantly untrue it is. There really is no need for this silliness. Please,shop assistants, stop saying this nonsense and learn to own the truth. I can say as an ex lecturer in pharmacology and pharmacokinetics that you are lagging behind the professionalism of other pharmacies. Please heed this and be honest. You will be more respected.
September 2023 by Nigel Brierley
Friendly helpful staff
May 2023 by David Holt
Very anxious about an alarmingly sudden eye condition on a day trip to New Brighton on a Saturday afternoon, my wife sought the guidance of Victoria Pharmacy?s friendly pharmacist. He examined the eye, took her blood pressure and diagnosed the problem as non urgent and non worrying (subsequently confirmed by our GP). Superbly reassuring, extremely friendly: a great example of how we should turn to our local pharmacist rather than adding to the queues at A&E.
April 2023 by Deborah H Barbara
Went in after an accident and the staff were extremely helpful and the pharmacist checked the injury and reassured me explaining everything they were doing and what the gel they used was and how it helps and helped me calm down. Would definitely recommend purely due to staff being amazing people. There was a large selection of medicine available too.
January 2023 by Yani Aja
Friendly staff and good service.
November 2022 by Poppy May
This chemist has always been busy, bustling, friendly, knowledgeable and accommodating in the almost 28 years I have used it.I recently had cause to have a side room consultation with Jo who has worked there for as long as I can remember regarding a skin issue that has been ongoing since having Covid January 2021. Jo was reassuring and extremely helpful - I took her advice and my GP swiftly referred me to hospital dermatologist and I am having a surgical procedure in Clatterbridge next week. This whole pharmacy - and especially Jo - are a valued part of our local community. Thank you Jo for your support and advice.
October 2022 by Sarah Rimmer
They are very good and they are very freindly and will help you i will recommend them Sarah.
October 2022 by Dina Daniels
Lovely staff never answer the phone after 5-45 wen they have told you to ring back and you need to know if your medication has arrived because your in trouble if it hasn't because you need it ASAP and they knew you did
August 2022 by Mark Jones
This chemist is brilliant, the staff (Jo) and doctor are so helpful and knowledgeable. The shop was busy and I needed a hydrocolloid dressing following a cycling crash and the doctor quickly examined my hip injury, cleaned and dressed the wound and didn't charge for the service. So glad I called in by chance ?
August 2022 by jo harrison
My initial review still stands, however, I would like to qualify this as referring to the 'front of house' staff only i.e. not the pharmacists. On collecting my prescription I was seen by a very expert and knowledgeable pharmacist / doctor, she is let down by the rest of the staff.Initial review follows;-A service well below expectations. In a place where people are friendly and helpful Victoria pharmacy stands out as inefficient with abrupt, almost rude staff. On a couple of recent visits I have been told, very dismissively, that my prescription had not been sent from the Doctors (it had and was found after a proper look) and also I have been asked to come to pick up a prescription after a certain time only to be then told the items were not actually in stock. These are just a couple of examples of poor service that I have experienced, I will be going elsewhere in future.
August 2022 by Lynne Nicholls
Really friendly staff. Always smiling and welcoming. They are obliging to assist when you need help and advice.
April 2022 by Vogue Angle
This chemist has always been busy, bustling, friendly, knowledgeable and accommodating in the almost 28 years I have used it.I recently had cause to have a side room consultation with Jo who has worked there for as long as I can remember regarding a skin issue that has been ongoing since having Covid January 2021. Jo was reassuring and extremely helpful - I took her advice and my GP swiftly referred me to hospital dermatologist and I am having a surgical procedure in Clatterbridge next week. This whole pharmacy - and especially Jo - are a valued part of our local community. Thank you Jo for your support and advice.
February 2022 by Pilgrim
I like this place . The staff are friendly, polite and very helpful. A proper chemists with non of the soull-less big chain feel.
October 2021 by Wes
Couldn't thank them enough! Needed a specific dose of a specific medicine for my son, which we couldn't get anywhere. It was nearing 6pm on Friday and they went out their way to help! Thank you for help!