February 2024 by Lee M
Lots of 1 star reviews. Personally I've not had a bad experience once here. Staff are super friendly too. Take my stars 5*****
February 2024 by jennifer jones
Staff always lovely!!
July 2023 by Ian Peel
NHS gone rubbish. Got no monthly prescription meds to take because chemist didn't deliver them even though I phoned them twice yesterday and the guy came out with painkillers yesterday. Not the first time. Tell ya people grrr. When this has happened in the past I've ended up in hospital because my meds haven't been taken on time
July 2023 by George Ward
I will never use this chemist again as was charged £9.00+ for a small bottle of acidex 250 ml when I can buy a 500 ml for £4.99 how can they justify this price
July 2023 by Mark Mason
Worst chemist phoned them they said script ready for Friday went to chemist and not ready they said Saturday still not ready but ready Monday fckin joke
June 2023 by Paul Jones
Really poor chemists, the only reason I still go there is it?s convenient
April 2023 by Carol Morgan
Every month we have problems getting my partners meds. I phone to check if they are ready, I am told they are all done. When I get there they haven't even started on them and some aren't in stock. I do t understand why they lie. For the amount of staff in there everything takes a very long time. I have waited up to an hour for them to complete a prescription with people coming in after me getting theirs done first.
December 2022 by Carl Cox
It's usually OK no problems
September 2022 by Sharon Morris
Probably the worst pharmacy in Wirral. Always have to chase my elderly mother?s regular prescription. Always delayed, they say it is on the van for delivery when it isn?t or say they have tried to deliver it when they haven?t. Items missed off and they insist they were in the package. Although I work full time I often have to call in to collect it?even if I go in after the time they say it will be ready they have never even started to get it ready. How does it take 5 days to sort a prescription? What are they doing with them when they are sent through from the doctors? Staff are unhelpful and although there seems to be plenty of them milling around they don?t seem to have any effective system to get things done. This month we have called four times over 3 days and been lied to each time. Still no meds and as it?s the weekend, mum will be without til Monday. How they continue to do business is beyond me. We have now had enough of this complete shambles of a pharmacy and have changed to another one. If you care for yourself or a loved one?s health?.go elsewhere.
September 2022 by Stuart Harkin
Second time now I've arrived to collect my medication before close. Closed 10 minutes early Infront of my eyes. You're not a local small business.. you supply a service and a public good! Want to get out early ? Work somewhere else.
September 2022 by Helen Hutt
Terrible services and unprofessional staff, female refused to confirm her job title when I complained about the shocking service.
August 2022 by Elleander 1
People cut in line and cash only. Customer service was good at least
June 2022 by maria sheen
This chemist used to be great prescription always there and friendly staff. Over the year it has been awful medication has been wrong, not ready and items missing as well as long waiting times. Some staff extemely rude and take cash only
June 2022 by Angel Lionheart
Doctor sent this chemist prescription for Insulin and needles and still haven?t delivered the prescription. Their excuse is that they haven?t got the delivery.Only option they gave me was to return the script to nhs and find another chemist, thus delaying my insulin treatment for 5-7 days as no chemist will deliver on the weekend and I don?t have the mobility to travel to another chemist.
May 2022 by Beverley Bell
The worst chemist I have ever been in . The service is terrible , my 87 year old mother was left without essential medication. They always blame Doctors next door which is odd as they were supposed to put order through.After not receiving meds which should have been delivered on good friday so i went in to complain on tuesday after bank holiday monday , was told they were out of one med but would get from mill lane and deliver it teatime on tuesday they did not . I called Wednesday said would be ready in 10 minutes 40 minutes later was still waiting as it was getting delivered from another chemist, I had to leave had to go to make an appointment they did not have decency to tell me it was not in there chemist. I have ended up changing chemists as every month something is missing, funny thing when i told them when i went back to collect missing tablets that we would not be using them any longer i was asked to give them another chance and they would get things sorted but i told them waiting for nealy a year it was not on.I do not live in Wallasey now so this is very disturbing to me as they seem to have no duty of care and staff not trained properly. If you have an elderly loved one please think carefully before using this chemist.They do have a couple of really nice staff who seem to be really embarrassed about about what is happening.
