December 2023 by Cole Hallsworth
Tried to offer this Jewellers numerous work, I requested a family coats of arms to be made an old man came from the back starting talking Lazer machines etc and said ?send it to him in an email?.. I did 3 years later not heard anything still..Second chance(to help local business) I go in to ask how much to guild some gold on a small chess piece, firstly rather than make a simple phone call,I was told jeweller was not in so will have to wait a day.. got a phone call from a lovely lady to say basically; ?the jeweller not confident.. if he guilds it, it will basically rub off?.Even tho these pieces are 20+ years old and have not rubbed off so in short not confident he could do the simple job well enough why I had to wait to be told this.. good for changing watch batteries and bought in jewellery. But not good at making or fixing stuff; sad a lost art, such as the high street. But if the business ever find themselves asking what went wrong? Read your reviews!
November 2023 by Kerry Lee
Wonderful staff, very helpful
September 2023 by Jack Biddulph
We came in a month before our wedding was due and was seen by Alex, she reassured us and talked us through every step and process of our wedding rings being made and the costing and the detailing of the different types of rings. We then collected them and they was more perfect than we could ever imagine, thank you Alex for making something so special to go with our special day!Jack & Warren. Xx
August 2022 by Adam Morton
A couple of years ago I purchased an engagement ring here, great service provided and advice/help with future cleaning. Highly recommended.
May 2022 by Graham Croxson
good range to choose from. A very patient lady helped my search. Well pleased I went.
November 2021 by Dorothy Tolond
I took a braclet in to see if it could be fixed as it was looking very dull + Mr.Laurie sorted it out there + then for me.Fantastic job - it came out all lovely + shiny + looking like new again - wonderful job. Very happy customer.
August 2021 by Helena Jones
Three and a half years ago we bought what we were told were bespoke wedding rings which we thought would last for life. 8 weeks ago my ring snapped, getting stuck in my finger. I took it back to martin laurie who charged me £92 for the privilege of a bad repair, it doesn't even match the rest of the ring. When I questioned why it had broken after such a short time I was informed that rings like cars need servicing. Today we wandered in to a very professional jeweller who recognised my husbands ring as one sold by a wholesaler and confirmed that the hallmark was from the wholesaler so not bespoke at all. Mine she confirmed was also from a wholesale catalogue and was concerned about the repair job. We saved for our wedding rings which we hoped were for life. We have always used Laurie's and are bitterly disappointed, we wont be returning, we have been ripped off big style and I now need to save again for a ring which I have faith in
February 2021 by Eric Crompton
My wife and I have used Lauries for many years, always found them to be polite and helpful, their work is excellent, they have made various pieces of jewellery for the family over the years, always well pleased. My wife wished to have a ring made from her mother's engagement and wedding rings, she took a simple design idea to Martin and we picked up the ring yesterday. It was so perfect for what it represented that it brought tears to my wife's eyes. Cannot thank Martin enough.
February 2021 by Kelsi-Annus Babolcsai
Absolutely fuming, I went in a few weeks ago enquiring about a memorial bracelet in memory of my Nan and family who died in Auschwitz with only my Nan surviving I asked for a bracelet to be engraved with their name and number and he ensured me that he could do it for me and then I went ahead an bought the bracelet for a big big amount of money as I had it specially made as a replica piece in America and I went in an now it apparently can?t be engraved when I went to a different jewellers they told me they can engrave it for me. Just wearing it plain simply doesn?t cut it for a remembrance bracelet because my family have no grave. Give this place a wide birth, if you want something doing ask a proper jeweller. My friend in America had hers done perfectly fine an it looks lovely.
January 2021 by Stephen Moore
Excellent service, very good value for the money would recommend ?
September 2020 by Winnie Lyons
Called in after being recommended by someone. It's a lovely friendly shop with a choice of goods very expensive to very affordable. I wanted a present for my niece's christening. They didn't have in what I wanted but took my number and the next day rang to say had managed to locate the article. I was very pleased. Gift wrapped my present, it looks beautiful. Thanks Alex.
September 2020 by Paul Seaman
Martin did a fantastic job on both of my problematic Fossil watches. A highly recommended service and I would never consider having any repairs carried out elsewhere. THANKS!
June 2020 by T Robinson
Asked for a quote to re-set a diamond that had been knocked out of my engagement ring. I had the stone with me. Quoted me £110 for this and £250 total for an additional 'service' on the ring. (I asked for a quote for this same work last year when I had actually lost the diamond and they quoted me less than a hundred pound to replace it). Took the ring to another reputable local jeweller who did the work for £18 and confirmed all the other stones were safe and didn't require further work.
January 2020 by Gary Gazza
Excellent customer service, always happy to help you, very polite staff, worth a visit with a wide selection on offer at reasonable prices. Only a short walk from liscard city centre and behind the shop is a large carpark in which you have to pay at a reasonable price.
January 2020 by allen hanmer
Excellent. Superb service . Good value . Stunning choice
