March 2024 by dan burgess
Talked me through every step of the process and were more than happy to answer any questions I had.
February 2024 by Katy Pickles
Georgina has been guiding me through home sale, purchase and re-mortgaging over the last 2 years with a friendly, professional service. I greatly appreciate the time she takes to explain everything and answer my questions. As a sole purchaser I don?t have that buffer of asking a partner their advice so to know I have all the facts is important. Georgina has been so patient in answering my queries and I always feel I know fully both the costs and benefits of the products I choose after our calls. I don?t think I would speak with anyone else about a mortgage now. Thanks a million!
January 2024 by Blu
I started the process of buying my first house a week ago and I'm astonished how efficient Jones and Chapman have been so far. Special thanks to Georgina Dale for guiding me through the entire process, which would have been extremely difficult for me otherwise.
November 2023 by john clancy
Awful not only did they not turn up for appointment they never returned my call when I rung to see where their agent was poor service
October 2023 by Lewis Phillips
Had a viewing booked for 10:15, me and my mrs booked half a day off work. to get a call when we?re stood outside the property telling us the property has been let elsewhere, joke of a service
October 2023 by Michelle Meakin
Terrible communication. Had to change to another morgage company
September 2023 by Lorne Jean
We recently wnt through a six-and-a-half month ordeal between agreeing on a price and completion of our flat. Through it all, the help and support and concern shown us by Natasha Suddal-Hughes and her team at Jones and Chapman Wallasey was the one bright light.Natasha returned calls promptly, kept in touch with the solicitors and the seller and kept us informed. On a number of occasions she called just to keep in touch and to cheer us up. Above and beyond. We can't say enough about Natasha.Helena and her team also deserve our plaudits, letting us in to the property when we needed access to measure etc., fielding our calls when Natasha was out of the office and providing a calm, friendly atmosphere in the office when we visited.We unreservedly recommend Natasha and Jones and Chapman Wallasey
June 2023 by Kym Nicholls
As first time buyers we were delighted with the support we received from Georgina, our mortgage advisor at J&C, throughout the entire process. Georgina was always in our corner, always provided solid advice and helped us navigate every step. Always eager to help and offer a solutions-based approach, always lovely to speak to, professional and knowledgeable. Highly recommend J&C
February 2023 by J K
I would like to say a huge thank you to Georgina (Mortgage Services Manager) for all of her help, expertise and patience. My boyfriend and I recently bought our first home and Georgina was always on hand to talk things through with us, offer guidance and support and keep us on track. It was not a straight-forward purchase and we could not have done it without Georgina - thank you so much!
January 2023 by Keeley
Very helpful staff, will go above and beyond for you! Absolutely love the house they helped me find and sort out.
December 2022 by Julija I
I had a great experience with this company when I was buying my first house. My mortgage amount had to be revised 4 times, and all of this was done quickly, smoothly and supportively. All my questions were answered in a timely manner. A lot of things went wrong with my purchase except from my mortgage service, it was simply exceptional and I know I will be in safe hands when I need to remortgage again.Thank you.
December 2022 by Liudmyla Martin-Roberts
Great experience, professional team. It was a pleasure to work with such dedicated and supportive people! We will definitely use them again!
August 2022 by Stephanie Walker
Helena and her team where outstanding she helped us navigate our way through a very difficult sale. She also helped us secure our dream home. Nothing was too much trouble for Wallasey Jones & Chapman. Thank you all so much for everything you have done for us.
July 2022 by OCDBookNerd
Very helpful staff, will go above and beyond for you! Absolutely love the house they helped me find and sort out.
July 2022 by Lisa Jacobs
I have recently sold my house (despite having so much trouble with it and trying to sell it last year) throughout the whole process J&C have been nothing but patient with me and have sold the house this year going through Auction. They were professional, informative and extremely helpful. Even taking the keys from me to show any prospective buyers so I didn't need to be there. I would not hesitate to use them again
