August 2024 by Dorothy Elliott
Friendly nice people
August 2024 by Lee Gerrard
Used the cash machine unfortunately the machine crashed and wouldn't return my card went into the bank spoke to a member of staff who told me she couldn't give my card back even though the cash machine crashed and because it was a card from another bank there was no way of validating it was my card even though I had Photo ID. She then give me a number for customer relations which was a waste of time because the staff refused to speak to them when I had them on the phone. Customer service was just non existent I was made to feel like I'd done something wrong when all I wanted was my card back ???
February 2024 by David Nicholls
I got a very good service from the colleague walking around the store.
November 2023 by Ben Cooper
Usless
May 2023 by Fran Moore
Extremely poor customer service. Unhelpful and condescending staff member. Will definitely be changing banks!
April 2023 by mal thory
Two staff only. 12 people In a queue,waited 20 minutes to be served . Not good enough its insulting to be treated that way.
January 2023 by Mike Freeman
Speedy and helpful
December 2022 by Patrick Quinn
Lovely staff always a pleasure
October 2022 by Peter Kinsella
Staff where brilliant
April 2022 by Lorna Roughton
Staff very rudely told me no dogs except guides. I get that but I have been in there a number of times with my dog. I told her my dog is my support. No dogs I was told . Will be moving all my accounts....
March 2022 by G illian
They are very helpful and polite ? I give them 100%
September 2020 by David Williams
Halifax Bank provides the full range of services that a standard bank provides. It has cash machines and counter services that provide a point of human contact for customers.
September 2020 by Steve Davies
Lady on front desk was very friendly and polite.
July 2020 by Karolina M.
I rang to pay my last installment but wasnt informed that £0.61 will still be due to be paid towards fees. I have received a letter advising me I am in areas and of course was scored down on my credit history. Never was late with any payment prior to that Poor customer service and lack of appropriate advice. I wish never to deal with Halifax again. Would not reconsider
August 2019 by Lorraine Griffiths
Arrived 5 minutes before my pre arranged appointment. To be left sitting there for 20 minutes bank was not at all busy .Really need to brush up on the punctuality would have something to say if I turned up 20 minutes later. Appointment would be cancelled.
