July 2025 by Maureen White
Everything under one roof, bargains galore
July 2025 by Steven Cheshire
Usual b and m fare
June 2025 by KALPANA S
I visited this shop about a week ago, shortly after moving to the city. Being new and still settling in, I was using my 4x card for the first time in this location. I bought just a couple of items , a sanitary napkin and some milk ,and went to the checkout as usual.
When I handed over my 4x card for payment, the staff noticed it hadn?t been signed yet. I understand that signing the card is mandatory, and that was my oversight, which I acknowledged. I immediately offered to provide other forms of identification or evidence to prove the card was mine.
Unfortunately, what followed left me quite shocked and upset. The cashier called over a staff manager and began discussing me in front of me, saying things like ,she looks strange' and making me feel incredibly uncomfortable. I felt judged and singled out for no valid reason, especially when I was calmly trying to resolve the situation. It came across as discriminatory and dismissive, rather than helpful or professional.
Being new to the city, this experience was particularly distressing. I expected understanding or at least courtesy, but instead, I left feeling humiliated and deeply upset. I hope the staff will be given guidance on how to treat customers respectfully, especially when a situation calls for a little patience and empathy.
I genuinely hope no one else has to go through an experience like this.
April 2025 by John Harrison
Great shop. Parking company an issue.
April 2025 by Wijj F
I love a good b and m and this is a good size one.
March 2025 by Rebecca Finnemore
Friendly staff. Lovely items, especially for gift. Great prices.
March 2025 by Michelle Wilkinson
Staff are fab
March 2025 by Michael Allport
Excellent customer service from staff member called Polly when dealing with my shopping queries, very polite and very helpful.
Lots of different choices for shopping items.
Quality items at bargain price
Clean shop.
March 2025 by Nicky Taylor
Great range of products at grwat prices
March 2025 by Margaret Kerr
I think everyone loves a B n M
December 2024 by Yvonne Muskett
Wonderful staff
December 2024 by Michelle Smith
Great shop, lovely fella on till
December 2024 by Lin
Wide stock. Brilliant
December 2024 by Alans6563
Great place to shop, staff always friendly. Can't go wrong.
December 2024 by Rodney Webb
Free day staff
